Neighborly Logo

Neighborly

Director, Data Platform & Analytics

Posted 9 Days Ago
Be an Early Applicant
In-Office
Irving, TX
Senior level
In-Office
Irving, TX
Senior level
Leads the strategy, architecture, development, and optimization of Neighborly’s AWS data platform, data lake, and enterprise data pipelines. Partners with marketing, analytics, data science, and business teams to deliver trusted data for customer engagement, reporting, AI/ML, and GenAI. Establishes engineering standards, governance, monitoring, quality, and operational processes while leading and developing a high-performing data engineering team.
The summary above was generated by AI

Director, Data Platform & Analytics
 

Are you looking for a place where you can bring your experience leading the  developmentoptimization, and ongoing evolution of Neighborly’s AWS-based data platform? This role will be responsible for the data lake and pipelines that power Analytics, Marketing Automation, AI/ML, and GenAI across the organization. 

Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. 
 

Bring your experience and be empowered to innovate. 

As a Director, Data Platform & Analytics on the Data & Strategy Ops team, a typical day for you will include:

  • Own the strategy, architecture, development, and optimization of Neighborly’s AWS-based data platform and data lake, ensuring scalable, secure, reliable, and cost-effective data infrastructure aligned with business and technology objectives. 

  • Lead the design, development, and operationalization of enterprise data ingestion, transformation, orchestration, and integration frameworks, enabling trusted data from internal, external, SaaS, API, database, and third-party sources. 

  • Partner with Marketing, Analytics, Data Science, and business stakeholders to deliver high-quality data solutions that support customer engagement, segmentation, campaign activation, attribution, enterprise reporting, self-service analytics, and business decision-making. 

  • Build and enable the data foundations required for AI, Machine Learning, and GenAI initiatives, including data preparation, metadata management, retrieval processes, orchestration, continuous refresh, and secure integration with AI applications, agents, and analytics platforms. 

  • Establish and enforce data engineering standards, best practices, governance, monitoring, quality, performance, documentation, and operational processes while driving modernization and adoption of AWS-native capabilities. 

  • Lead and develop a high-performing Data & Analytics Engineering team, providing technical leadership and cross-functional collaboration to translate business requirements into scalable data solutions while balancing strategic platform evolution with operational excellence. 

Bring your skills and be inspired to achieve success.

  • Experience:

    • 5+ years of related experience in data engineering, data platforms, analytics engineering, or a related technical data role, including experience leading data platform development and/or technical teams.  

    • Experience with Marketing Automation and customer engagement platforms such as Braze, Broadly, or similar 

    • Experience building customer data platforms, marketing data ecosystems, and analytics architectures, with expertise in Amazon QuickSight, AI/ML and GenAI solutions, including LLM applications, AI agents, Retrieval-Augmented Generation (RAG), and AI-driven data pipelines. 

  • Skills:

    • Strong written and verbal communication skills with the ability to communicate technical concepts to both technical and non-technical audiences.

    • Demonstrated analytical and critical thinking skills with the ability to interpret data and make informed business recommendations. 

    • Ability to evaluate technology solutions, vendor proposals, and business requirements using sound judgment. 

    • Ability to manage ambiguity, prioritize competing initiatives, and develop structured solutions to complex business problems

  • Education:

    • Bachelor’s degree in Computer Science, Information Technology, Data Engineering, Data Science, Engineering, Business Analytics, or a related field. 

  • Schedule / in-office requirements:

    • Hybrid working model; Monday-Wednesday in office, Thursday/Friday from home.

    • Our office locations are at:

      • 500 E John Carpenter Fwy, Irving, Tx

      • 1010 N University Parks Drive, Waco, Tx

Bring your goals and be enabled to reach them.

  • Competitive Pay: Commensurate with experience

  • Schedule: Full-time M-F – 8 AM to 5 PM

  • Benefits: Check out our benefits offerings Neighborly | Benefits Guide

  • Financial Benefits: Equity and annual bonus opportunities

  • Perks: Paid time off, Paid holidays, Recess breaks, wellness programs

Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.

Not the right opportunity for you?
Share this job with a friend and follow us on LinkedIn for future opportunity updates.

Brand:

Neighborly - USA Shared Services

Similar Jobs

4 Minutes Ago
Hybrid
Expert/Leader
Expert/Leader
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Owns a $20M portfolio of managed service and staff-augmentation partners, overseeing delivery performance, SLAs, milestones, governance, contract negotiations, rate savings, and executive reporting. The role centralizes vendor administration, manages partner scorecards and escalations, collaborates with Legal, Procurement, and Finance, and trains engineering managers on MSP agreements, SOWs, acceptance criteria, and performance governance.
Top Skills: Servicenow Spm
8 Minutes Ago
Hybrid
15-20 Hourly
Junior
15-20 Hourly
Junior
eCommerce • Fashion • Retail • Sales • Wearables • Design
The Sales Support Associate provides exceptional customer service, operates POS systems, manages stock levels, and supports sales activities in a retail environment.
Top Skills: Cash Register SystemsInternetIpadLaptopMobile PosPos Systems
15-20 Hourly
Junior
eCommerce • Fashion • Retail • Sales • Wearables • Design
Provide friendly, efficient point-of-sale service and back-of-house support: operate POS, process shipments, manage stockroom and sales floor replenishment, execute visual merchandising, uphold loss prevention and housekeeping, and assist customers to drive sales.
Top Skills: Cash Register SystemsInternetIpadLaptopMobile PosPosWalkie Talkie

What you need to know about the NYC Tech Scene

As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.

Key Facts About NYC Tech

  • Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
  • Key Industries: Artificial intelligence, Fintech
  • Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
  • Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account