Director HR Operations

Who are we hiring? 

The Director of HR Operations owns our Oracle HCM data integrity strategy and serves as the owner of the employee record of truth within HCM.  This role combines deep functional expertise in HCM data, the employee lifecycle, and operational workflows with hands-on leadership of a team responsible for executing and quality-controlling all HCM transactions.  This is a functionally driven role — success requires a leader who thinks in terms of data, process, and operational efficiency to optimize and evolve the system architecture. 

What will you do? 

• Lead efforts to cleanse existing data in HCM and design and optimize operational workflows that govern how data enters, moves through, and is maintained within the HCM system. 
• Own end-to-end employee record integrity and governance for the HCM system, establishing and enforcing transaction standards. 
• Own the multi-year HR Operations roadmap across Oracle HCM Cloud, covering Core HR, Payroll, Time & Labor, Absence, Compensation, Benefits, and Talent. This includes quarterly release assessment, regression testing, and the go/no-go call on new functionality. 
• Lead, coach, and develop a team who execute day-to-day transactions, ensuring consistent performance, clear accountability, and ongoing skill growth. 
• Partner cross-functionally with HR, Payroll, Benefits, and IT to align data standards, resolve upstream and downstream data issues, and ensure that process changes in one area do not compromise record integrity in another. 
• Translate business requirements into configuration guidance by providing a working understanding of how system setup impacts data quality and downstream processes. 
• Develop and maintain SOPs, training materials, and reference guides that document transaction standards, data entry protocols, and quality expectations for the team and cross-functional partners. 
• Monitor and report on data health metrics, proactively identify trends, recurring errors, and process gaps, and driving corrective action. 
• Support system upgrades, implementations, and enhancements by representing the data integrity and operational workflow perspective, ensuring that changes are tested and validated against real-world transaction scenarios. 
• Partner with Optimization Designers to roadmap and actualize strategic initiatives for release in HCM, including phasing deployments appropriately based on system and functional resource availability. 
• Own HCM SOX and internal controls, including audit trail integrity, and remediation of findings with documented evidence. 
• Provide exceptional experiences for our guests, partners, and team members, including by adhering to our appearance and presentation guidelines while on-site.  

What do you need to succeed? 

• Location: 100% on-site presence required at our New York City office. 
• 10+ years in HR data management and systems ownership, with at least 3 years at Director level managing people directly. 
• Deep, hands-on knowledge of the employee record including hires, terminations, transfers, compensation changes, job changes, organizational moves, and benefits-impacting events and how each transaction type flows through an HCM system. 
• Demonstrated experience leading or supervising a team responsible for HR data entry, transaction processing, or data quality control. 
• Working understanding of HCM configuration concepts (e.g., business rules, approval hierarchies, element relationships, value sets) and how configuration decisions impact data integrity and downstream processing. 
• End-to-end ownership of a full HCM implementation or major module deployment, from requirements through cutover and hyper care. Oracle HCM Cloud preferred. 
• Experience supporting 8,000 or more employees, including a large hourly, part-time, seasonal, or per-event population with variable-hour FLSA measurement. 
• Multi-entity or multi-EIN HCM experience, including intercompany transfers and at least one spin-off, carve-out, or acquisition where you handled population or tax separation in the system. 
• SOX or internal control ownership for HR systems, covering security design, access reviews, and specific audit findings. 

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