Director of Information Systems

Director of Information Systems

Palm Bay International, a dynamic family-owned company, offers one of the nation’s most comprehensive portfolios of imported wines and spirits, including over 50 suppliers from around the globe. Among Palm Bay’s most valued assets is its remarkable network of long-term partnerships with the foremost wholesale companies in all 50 states, as well as the Caribbean, Mexico, and Central America. With the crucial collaboration of these partners, Palm Bay’s portfolio meets the needs of every level of the industry, from independent restaurants and retail stores, to chain accounts, supermarkets, hotels, airlines, cruise ships, duty-free accounts and U.S. military bases. This impressive roster of brands, accounts, and relationships positions Palm Bay as a major source of fine wines and spirits and an industry leader in the U.S. marketplace. For more visit: www.palmbay.com.

Location: Port Washington, NY office (4-day Hybrid, M-Th)

Position Overview: The Director of Information Systems is accountable for the operational leadership and delivery of enterprise business systems, data, analytics, and reporting platforms. This role focuses on execution excellence across ERP, data governance, reporting, and analytics, ensuring these systems are stable, scalable, and effectively support business processes and decision-making.

The Director of Information Systems partners closely with the Director of Information Technology to ensure seamless integration between business systems and the broader technology environment. Operating as a peer leader, this role proactively drives delivery, resolves operational challenges, and contributes to overall IT effectiveness, inclusive of AI related growth potential, through collaboration and clear domain ownership.

Responsibilities/Essential Functions:

• Enterprise Systems Support: Lead the operational delivery of enterprise application initiatives, including system administration, configuration, integration support, data migration execution, and user adoption activities across ERP, reporting, and planning platforms. Support change management efforts to ensure successful adoption and effective use of enterprise applications
• Data & Reporting Support: Guide teams in the development and maintenance of Power BI dashboards and operational reports. Ensure reporting solutions adhere to established data standards and visualization guidelines. Support data accuracy and usability through coordination with data owners and analysts.
• Data Governance Execution: Establish and enforce data governance policies and standards within enterprise applications, reporting, and analytics platforms. Ensure data quality, compliance, and reporting integrity through consistent execution, monitoring, and remediation. Proactively identify data risks, gaps, or compliance concerns within the applications domain and escalate with recommended corrective actions.
• AI Enablement & Tool Adoption: Drive the implementation and operationalization of approved AI tools and platforms. Provide guidance to teams on the practical use of AI solutions aligned with established corporate AI strategy and governance. Monitor emerging technologies and share operational recommendations with senior leadership.
• Team Leadership & Development: Manage and mentor IT staff, promoting accountability, collaboration, and continuous improvement. Support talent development through coaching, training, and performance management. Assist with workforce planning and skills development.
• Technology Operations & Execution: Establish and execute collaboratively defined IT strategy and initiatives into detailed operational plans, milestones, and deliverables within the enterprise applications domain. Drive execution, monitor system performance, and identify improvement opportunities, providing clear operational insights and recommendations to senior leadership to inform prioritization and decision-making.
• Financial & Vendor Management: Support IT budget management for enterprise applications through cost tracking, operational forecasting, and optimization recommendations. Assist with vendor management activities related to ERP, reporting, and analytics platforms, including contract administration, performance monitoring, and renewal preparation. Provide operational input to vendor evaluations and negotiations.

Qualifications/Requirements:

• Bachelor's Degree required. 
• MBA preferred.
• 4 -8 years of supervisory experience leading IT teams & initiatives.
• Experience in the alcohol beverage experience required.
• Experience with VIP & Circana data is strongly desired.
• Expert in Excel with regards to Data Management, Reporting, and Data Analysis.
• Experience with relational databases is a plus.
• Proven track record with ERP implementations (Microsoft Dynamics 365).
• Deep knowledge of PowerBI development including DAX programming.
• Strong background in data governance and compliance.
• Hands-on experience with driving AI technologies towards automation and increased efficiency.
• Demonstrated ability to build and develop high-performing teams.
• Experience managing IT budgets and evaluating cost centers.
• Skilled in contract negotiations and vendor management.
• Excellent communication and leadership skills.
• Superior organizational skills, detail oriented, must be able to manage multiple priorities and meet deadlines.
• Demonstrates initiative, flexibility, teamwork, maturity under pressure, and anticipates and resolves problems.
• Self-starter, passion to challenge the status quo, curiosity, desire, and ability to think beyond surface level, dive deeper into financials and strategic thinking.

Benefits Overview:

Palm Bay offers a competitive compensation package including medical, dental, vision, life insurance, 401(K), paid vacation, personal time off and 11 paid company holidays.

Palm Bay International is an equal opportunity employer.