.png)
Leads labor relations strategy for a luxury hotel, including union partnership management, negotiations, grievances, arbitrations, mediations, labor claims, wage administration, employment-law compliance, and advising senior leadership. The role also develops a high-performing employee relations team through engagement, performance management, retention, professional development, and recognition programs.
Exceptional Hospitality Starts with You
The iconic Waldorf Astoria New York is seeking an accomplished Director of Labor Relations to join its leadership team.
This is a unique opportunity for a strategic labor relations leader with Local 6 Union management experience to shape employee relations, strengthen partnerships, and help lead labor strategy at one of New York City’s most legendary luxury hotels.
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Director of Labor Relations, you’re not just leading the hotel’s labor relations function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
ResponsibilitiesHere's what you'll do during a typical day:
- Lead labor relations strategy: Design, implement, and oversee labor relations strategy to align with organizational goals, ensuring compliance with collective bargaining agreements, labor laws, and statutory requirements
- Oversee labor disputes: Lead negotiations, grievances, mediations, arbitrations, and labor claims, including EEOC charges and local/state employment issues
- Provide expert guidance: Advise senior leadership on labor-related matters, offering strategic support in conflict resolution, legal compliance, and decision-making
- Ensure legal compliance: Oversee compliance with federal, state, and local labor laws, regulations, and court rulings, ensuring fair and consistent application of procedures across the organization.
- Oversee wage administration: Ensure strategic alignment and accurate application of wage policies, maintaining compliance with labor agreements and compensation structures.
- Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
#LI-LV1
About Us Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
Similar Jobs at Hilton
Events • Food • Travel • Hospitality • Hotels & Resorts
Maintains hotel facilities, guest rooms, public spaces, and back-of-house areas. Responds to guest and team member service requests, performs carpentry, plumbing, electrical, HVAC, and masonry repairs, conducts preventive maintenance inspections, documents completed work, and escalates issues requiring further attention.
Top Skills:
CarpentryElectrical SystemsHvacMasonryPlumbing
Events • Food • Travel • Hospitality • Hotels & Resorts
Oversee quality assurance for a territory of more than 100 hotels by conducting on-site audits of cleanliness, safety, and brand-standard compliance. Review findings with property leaders, provide actionable recommendations, prepare detailed reports, manage audit and expense goals, and coordinate hotel scheduling and travel. Build relationships with hotel leadership, owners, brand teams, and internal stakeholders while resolving compliance issues and protecting brand integrity.
Top Skills:
MS Office
Events • Food • Travel • Hospitality • Hotels & Resorts
Welcomes hotel guests, opens doors, assists with luggage, escorts guests to rooms, manages belongings, coordinates transportation, answers inquiries, and supports seamless arrivals and departures. Maintains a clean and organized entrance area while delivering discreet, personalized service and collaborating with hotel departments to uphold luxury hospitality standards.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
