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Thank you for considering a career at Ensemble Health Partners!
Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
O.N.E Purpose:
Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations.
Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation.
Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results.
The Opportunity:
We are guided by principles that shape how we lead, collaborate, and deliver results:
- People First, Last + Always
- All for One + One for All
- Your Responsibility Extends Beyond Your Job Description
- Developing You Makes Us Better
- Don’t Accept Complacency. The Status Quo Isn’t Good Enough
- Surprise + Delight
These values are foundational to leadership expectations for this role.
Job SummaryThe Director of Motor Vehicle and Workers’ Compensation Accounts Receivable is responsible for leading and optimizing end‑to‑end back‑end revenue cycle operations for complex MVA and WC claims across a multi‑client portfolio. This role provides strategic, operational, and people leadership for insurance discovery, pre‑bill edits, billing rejections, and ongoing accounts receivable management.
The Director ensures compliant, accurate, and timely billing and collections while driving performance improvement, operational consistency, and strong client partnerships across a portfolio of 30 clients representing over $550M in AR and approximately 52,000 active accounts.
Key ResponsibilitiesStrategic Oversight & Execution- Provide executive leadership for back‑end AR operations supporting motor vehicle accident and workers’ compensation claims.
- Develop, implement, and monitor strategies to reduce billing rejections, improve pre‑bill edit accuracy, and accelerate cash realization.
- Lead insurance discovery initiatives designed to identify additional coverage and maximize reimbursement opportunities.
- Establish performance targets and continuously assess results to drive sustainable improvement.
- Lead a geographically dispersed workforce including 2 direct reports, 4 supervisors, 55 domestic associates, and 12 global team members.
- Promote a culture of accountability, collaboration, and continuous improvement aligned with organizational values.
- Monitor KPIs and operational metrics to ensure service level attainment, quality outcomes, and productivity.
- Drive workflow optimization, system enhancements, and standardized best practices across AR operations.
- Invest in talent development through coaching, performance management, and succession planning.
Join an award-winning company
Five-time winner of “Best in KLAS” 2020-2022, 2024-2025
Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
Energage Top Workplaces USA 2022-2024
Fortune Media Best Workplaces in Healthcare 2024
Monster Top Workplace for Remote Work 2024
Great Place to Work certified 2023-2024
Innovation
Work-Life Flexibility
Leadership
Purpose + Values
Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include:
- Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs.
- Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation.
- Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement.
- Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company.
Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories.
Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact [email protected].
This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range.
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