StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
StubHub Open Distribution is a strategic, relationship-driven initiative focused on building direct integrations with primary ticketing platforms, venues, leagues, and rights holders.
Our mission is to expand transparent, scalable distribution by enabling partners to activate StubHub directly from their primary systems — unlocking incremental demand, data visibility, and commercial value without competing as a primary provider.
Open Distribution is designed to be partner-first, integration-led, and built for scale across sports, music, performing arts, and emerging event categories
The Director of Primary Integration Partnerships will lead and manage strategic relationships with primary ticketing systems and integrated venue partners. Based in New York City, this role sits at the intersection of business development, technical integration, and supplier management. This individual must have a strong working knowledge of how ticketing systems operate across sports, live entertainment, performing arts, and emerging event verticals. They will be responsible for articulating the StubHub Open Distribution value proposition, onboarding primary partners, managing integration pipelines, and serving as the day-to-day commercial lead across primary system relationships. The ideal candidate combines commercial acumen, technical fluency, and deep industry relationships.
Location: Hybrid (3 days in office/2 days remote) – New York, NY
What You'll Do:
- Primary Platform Partnerships
- Identify, develop, and manage relationships with primary ticketing platforms and integrated suppliers.
- Clearly communicate the Open Distribution value proposition to executive stakeholders, product teams, and commercial leads.
- Own the full lifecycle of primary integration partnerships — from initial outreach through contract execution and activation.
- Integration & Onboarding Management
- Partner cross-functionally with Product, Engineering, Legal, and Operations to scope, prioritize, and execute integrations.
- Oversee supplier onboarding processes, ensuring clarity around inventory controls, attribution, reporting, and commercial terms.
- Maintain visibility into integration pipelines, timelines, and technical dependencies.
- Commercial Strategy & Execution
- Structure scalable commercial models that align incentives between StubHub and primary partners.
- Negotiate and manage agreements focused on distribution enablement, supplier access, and long-term platform collaboration.
- Drive measurable ticket sales growth through integrated distribution.
- Industry Representation & Relationship Building
- Leverage and expand an existing network across ticketing platforms, venues, leagues, promoters, and rights holders.
- Represent StubHub externally at industry conferences, partner meetings, and executive-level discussions.
- Maintain a relationship-first approach while navigating complex commercial and contractual environments.
- Ongoing Partner Management
- Monitor partner performance, optimize distribution strategy, and identify expansion opportunities.
- Ensure alignment between primary systems and StubHub marketplace capabilities.
- Act as the internal voice of the partner, bringing strategic feedback into product and operational roadmaps.
What You've Done:
- 8–12+ years of experience in ticketing, live entertainment, sports, or related distribution businesses.
- Strong working knowledge of primary ticketing systems, APIs, allocation models, and various distribution frameworks.
- Demonstrated ability to manage integrations between technology platforms.
- Established network within the ticketing ecosystem (primary platforms, venues, leagues, promoters).
- Proven track record of negotiating commercial agreements and managing long-term partnerships.
- Ability to communicate technical concepts clearly to non-technical stakeholders.
- Strategic mindset with operational discipline.
- Willingness to travel (~30–50%) as needed for partner engagement.
- Bachelor’s degree required; advanced degree a plus.
What We're Looking for:
- A relationship-driven leader who understands the nuances between primary and secondary distribution.
- A commercially minded operator who can translate integration strategy into scalable revenue.
- Someone who understands that Open Distribution is not about replacing primary systems but enabling them.
- A connector who can navigate both executive boardrooms and product roadmaps with equal credibility
What We Offer:
- Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
- Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
- Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
- Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
The anticipated gross base pay range is below for this role. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, which includes equity, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
Top Skills
StubHub New York, New York, USA Office
New York, NY, United States
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