The Product Director will lead product strategy for Narmi's Consumer Banking, oversee manager teams, engage with stakeholders, and ensure product quality and user satisfaction, while traveling to client locations 10% of the time.
About the role
What you'll do
What you'll bring
We're looking for a Product Director to lead Narmi's Consumer Banking vision. You'll shape the vision and strategy for the products that hundreds of thousands of people already use to manage their money every day, and you'll own the outcomes we drive. You'll work closely with Design, Engineering, Sales, Business Development, and our Co-Founders to define what we build and why.
You'll lead a small team of product managers and spend real time in the field with the financial institutions we serve. That means visiting their offices, sitting with their teams, and hearing directly from the people who use what we build.
- Own the outcomes. You're accountable for the results the Consumer Banking team drives. Adapt the strategy and roadmap when you need to.
- Set the vision. Define where Consumer Banking is headed at Narmi. Write the strategic narrative. Make sure every roadmap decision ties back to it.
- Get out of the building. Regularly visit our banks and credit unions. Present Narmi's vision, gather honest feedback, and come back with sharper ideas. Expect to travel 10% of the time.
- Manage stakeholders. Build trust across the company. Loop people into key decisions early so nothing lands as a surprise.
- Drive prioritization. Push hard trade-offs. Make the case to leadership for the resources your team needs. Keep executives close to your team's progress.
- Shape company strategy. Develop deep expertise in consumer digital banking across fintech, bank tech, and community banking. Use what you learn to influence where Narmi goes next.
- Ship quality. Partner with engineering, design, and QA to release products that work and feel good to use.
- Improve how the team works. Spot inefficiencies in how features get specced and shipped. Fix them.
- Launch well. Work with Marketing and Sales on launch strategies and GTM materials that land with our clients and their account holders.
- Bring the voice of the customer into everything. Use research and data to make calls, not gut feel.
- Build a team. You'll start with a small team of product managers and grow it over time. Hire well, coach honestly, and develop the people around you.
- 10+ years in product management, with at least 4 in digital banking, fintech, or payments
- A track record of shipping consumer financial products people actually like using
- Strong UX sensibility paired with the discipline to run real user research
- Fluency with data to guide UX strategy and measure the impact of what you ship
- Comfort being customer-facing. You've presented to external audiences, led discovery sessions, and can read a room
- Willingness to travel regularly to visit our bank and credit union clients
- A track record of balancing technical realities with what customers actually need
- Experience leading product managers, or clear potential to grow into it
The expected annual base salary for this role is $200,000-$240,000. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash and equity bonuses. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package.
We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups.
Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at [email protected].
Narmi New York, New York, USA Office
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Located just north of Madison Square Park, our office is at the center of NYC’s fintech scene—easily accessible from Manhattan, Brooklyn, Queens, and Jersey City, making it convenient for team members across the city.
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