Director of Revenue Operations

Havoc is a leader in all-domain collaborative autonomy. Its software-defined hardware approach powers military and commercial-grade autonomous systems across sea, air, and land to sense, decide, and act together in complex and contested environments. Havoc connects assets, enabling them to share information, adapt in real time, and continue operating even when communications are disrupted or denied. Havoc optimizes mission performance and minimizes human risk.
Havoc was founded in 2024 and headquartered in Providence, Rhode Island. Learn more at Havoc: All-Domain Collaborative Autonomy .

We are seeking a strategic, data-driven Director of Revenue Operations to build and scale the operational backbone of our go-to-market engine. This leader will align Sales, Business Development, Partnerships, Marketing, and Mission Operations to drive predictable revenue growth, operational efficiency, and actionable insight across the full revenue lifecycle.

This role owns forecasting, pipeline rigor, CRM integrity, reporting infrastructure, and cross-functional process optimization. You will partner closely with Product Marketing to enable the field and structure internal knowledge systems. The ideal candidate thrives in high-growth environments, builds scalable systems from ambiguity, and combines strategic clarity with hands-on execution.

Revenue Strategy & Forecasting

• Own revenue forecasting, pipeline modeling, and scenario planning

• Establish KPI frameworks across the full funnel (Marketing → BD → Sales → Operations)

• Build executive dashboards and reporting for weekly, monthly, and board-level cadence

• Support annual planning through modeling, insights, and strategic recommendations

Systems & Infrastructure

• Own CRM architecture (Salesforce) and broader revenue tech stack

• Optimize marketing automation, data hygiene, and attribution frameworks

• Implement scalable processes for deal tracking, contracting, and revenue recognition

• Evaluate and deploy tools to increase visibility and efficiency across GTM teams

Process Optimization

• Standardize opportunity stages, qualification frameworks, and pipeline governance

• Drive deal review rigor and inspection cadence

• Improve solicitation intake and new deal qualification processes

• Reduce friction across Marketing, BD, Sales, and Engineering

• Increase win rates and shorten sales cycles through data-driven improvements

Analytics & Insights

• Analyze conversion rates, CAC, LTV, sales velocity, and expansion metrics

• Identify bottlenecks and growth levers across enterprise and government sales cycles

• Support pricing and packaging decisions with data-backed insights

Cross-Functional Alignment

• Serve as the connective tissue between Finance, Marketing, BD, and Leadership

• Support compensation planning and incentive design

• Ensure seamless handoffs from sale to delivery and customer expansion

• 8–12+ years in Revenue Operations, Sales Operations, or GTM Strategy

• Proven experience scaling revenue in high-growth environments

• Deep, hands-on Salesforce expertise (certifications preferred)

• Advanced proficiency with marketing automation tools (Marketo strongly preferred)

• Experience building and managing a modern revenue tech stack

• Strong forecasting, modeling, and pipeline analytics capabilities

• Experience supporting complex enterprise and/or government sales cycles preferred

• Strong executive presence and communication skills

• High comfort operating in ambiguity and building from zero to one

• Predictable, accurate forecasting with strong executive confidence

• Fully instrumented GTM funnel with real-time visibility and reporting

• Improved pipeline conversion rates and shorter deal cycles

• Clean, disciplined CRM with strong data hygiene and stage governance

• Effective operating cadence across Finance and GTM functions

• 100% Employer paid Health, Dental and Vision Insurance for you and your families

• Life Insurance (Employer Paid)

• Ability to participate in the companies 401k program (Matching)

• Unlimited PTO policy with an enforced 2 week minimum

• Equity Package

• Work / Home Office Stipend

• Global Entry

• 16 Week Paid Parental Leave

• Monthly Health and Wellness Stipend

• Innovation: We are driven to break new ground. Every day presents an opportunity to challenge the status quo, think boldly, and deliver advanced solutions that transform the future of defense technology.

• Integrity: We hold ourselves to the highest ethical standards, ensuring transparency, accountability, and trust in all our actions and partnerships.

• Mission-Driven: We are focused on achieving impactful outcomes that align with our core mission—protecting lives through innovation.

• Forward-Leaning: We continuously seek out new opportunities and remain at the forefront of technological advancements. We embrace change and anticipate the challenges of tomorrow with confidence and creativity.

• Ownership of All Tasks: At HavocAI, no problem is too complex or too trivial. We believe that greatness comes from tackling the hardest challenges, but also in handling the smallest, sometimes thankless, tasks with the same level of commitment and care.

• Servant Leadership: We lead by serving others, whether it’s supporting our employees, partners, or the broader community. Empowering those around us is key to achieving long-term success and making a lasting impact.

HavocAI is an Equal Opportunity Employer and is committed to creating an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender, sexual orientation, age, national origin, disability, veteran status, or any other legally protected status.