Lead and grow engineering organization, set technical strategy and architecture for cloud-native, microservices platforms, ensure high-quality SDLC and predictable delivery, drive DevOps/CI/CD adoption, manage delivery metrics, budgets, vendors, and stakeholder communication.
Engineering Leadership
- Define and execute the technology roadmap aligned with business objectives.
- Lead engineering managers, architects, and software development teams.
- Establish engineering best practices, standards, and governance processes.
- Drive innovation, modernization, and continuous improvement initiatives.
Product & Delivery Management
- Oversee end-to-end software development lifecycle (SDLC).
- Ensure predictable and high-quality delivery across multiple programs.
- Partner with Product Management, Architecture, and Business teams to prioritize initiatives.
- Track delivery metrics, engineering productivity, and operational excellence.
Technical Strategy & Architecture
- Guide architectural decisions for scalable cloud-native platforms.
- Promote microservices, API-first, event-driven, and modern engineering practices.
- Ensure security, reliability, scalability, and maintainability of systems.
- Drive adoption of DevOps, CI/CD, automation, and engineering excellence frameworks.
People Leadership
- Build, mentor, and develop engineering managers and senior engineers.
- Conduct workforce planning, hiring, succession planning, and talent development.
- Foster a culture of ownership, collaboration, innovation, and accountability.
- Lead performance management and career growth initiatives.
Stakeholder Management
- Collaborate with executive leadership on strategic technology investments.
- Communicate engineering progress, risks, dependencies, and business impacts.
- Manage vendor relationships and technology partnerships when required.
Leadership
- Proven experience leading large engineering organizations (50+ engineers preferred).
- Strong experience managing Engineering Managers and Technical Leads.
- Excellent stakeholder and executive communication skills.
Technical Expertise
- Strong understanding of modern software engineering practices.
- Experience with cloud platforms such as Azure, AWS, or GCP.
- Expertise in API architecture, distributed systems, and enterprise application development.
- Experience implementing DevOps, Git-based development, and CI/CD pipelines.
- Strong knowledge of SQL and NoSQL technologies.
Business & Delivery
- Experience managing multimillion-dollar technology programs.
- Expertise in Agile, Scrum, SAFe, or scaled delivery frameworks.
- Strong risk, budget, and vendor management capabilities.
Key Performance Indicators (KPIs)
- On-time delivery of strategic initiatives.
- Platform availability and reliability.
- Engineering productivity and cycle time.
- Employee engagement and retention.
- Technology modernization and automation adoption.
- Customer satisfaction and business impact.
Typical Reporting Structure
Director of Software Engineering → Engineering Managers
→ Technical Leads / Architects
→ Senior Software Engineers
→ Software Engineers / QA Engineers / DevOps Engineers
Preferred Qualifications
- Master's degree in Computer Science, Engineering, or related field.
- Experience in AI/ML platforms, Data Engineering, and Cloud Transformation initiatives.
- Exposure to Kubernetes, Containers, Serverless Architectures, and Enterprise Platforms.
- Bachelor's degree (B.Tech/BE/MCA/BSC-IT) from an accredited college/university / Professional certification such as CA/CISA/CIA/MBA Finance will be an added advantage
EXL New York, New York, USA Office
320 Park Avenue, 29th Floor, New York, NY, United States, 10022
EXL Jersey City, New Jersey, USA Office
Jersey City, United States, 0
EXL Newark, New Jersey, USA Office
Newark, United States
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What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
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