Jobs at EXL

Lead and grow engineering organization, set technical strategy and architecture for cloud-native, microservices platforms, ensure high-quality SDLC and predictable delivery, drive DevOps/CI/CD adoption, manage delivery metrics, budgets, vendors, and stakeholder communication.

Design and enhance a global corporate hierarchy framework by defining entity relationships, building parent-subsidiary linkages, enforcing governance rules, and performing data analysis to improve linkage quality and integrity. Collaborate with business, product, and engineering teams to deliver scalable solutions, support project delivery, and communicate with stakeholders and executives.

Design and implement scalable, secure cloud architectures on AWS. Define cloud strategy and standards, optimize performance and cost, align solutions with business goals, and provide technical leadership for cloud projects.

Lead CRM lifecycle marketing from strategy through execution and optimization for outbound channels (email, SMS, push). Build large-scale, personalized campaigns using ML/predictive models, manage campaign builds, QA, segmentation, A/B and multivariate testing, analyze performance to improve lifecycle journeys and fan LTV, and collaborate with internal partners and vendors to meet performance targets.

Design and build scalable Java-based data processing applications and backend services using Spring Boot. Implement event-driven pipelines with Kafka, integrate data from Oracle and NoSQL sources, expose REST APIs, optimize high-volume data processing, containerize with Docker, participate in deployments, monitoring, troubleshooting, documentation, and agile team collaboration.

Contract Senior Assistant Vice President position. Responsibilities and qualifications are not provided in the posting.

Design, build, and unit test Java-based backend services and high-volume data pipelines. Implement event-driven architectures (Kafka/MSK), API-driven integrations (REST), and data processing from Oracle and NoSQL sources. Deploy and monitor containerized applications using Docker, collaborate in agile teams, and produce documentation and support for deployed solutions.

Lead Engineer to architect, build, and deploy production-grade GenAI and agentic AI systems grounded in knowledge graphs. Responsibilities include neuro-symbolic design, knowledge-graph modeling and databases, agent orchestration, LLM integration, scalable APIs, data pipelines, governance, reliability, and mentoring engineers across enterprise domains.

Design, administer, secure, and optimize enterprise Databricks on AWS. Manage workspaces, clusters, Unity Catalog, CI/CD, IaC (Terraform), monitoring, cost optimization, governance, audits, and production support to enable data engineering, analytics, and AI teams.

Lead negotiation of complex sell-side technology agreements (MSAs, SOWs, SaaS, licensing); structure data use and licensing terms; advise business units on risk allocation, privacy, and security; manage and mentor commercial contracting attorneys; develop playbooks/templates; escalate and resolve high-stakes negotiations; partner cross-functionally to improve deal processes and contracting standards.

Lead enterprise GenAI strategy and architecture across the 7-layer LLM stack. Advise C-suite, design scalable ingestion and RAG/agentic pipelines, implement observability (token tracing, drift/hallucination monitoring), enforce data protection/DLP and semantic caching, and oversee large onshore client delivery and technology trade-off decisions.

Lead the TPA Implementation PMO for Life & Annuity platforms, governing a portfolio of conversions and transformation programs. Drive delivery excellence, financial and commercial management, stakeholder engagement, PMO CoE development, risk/escalation management, and build scalable PMO teams across product, technology, operations, and clients.

Senior technical leader who architects, builds, and deploys Generative and Agentic AI solutions for enterprise clients. Leads client engagements, mentors technical teams, designs scalable ML/LLM pipelines and MLOps, facilitates workshops, and ensures best practices and responsible AI across projects.

Senior hands-on tech lead/solution architect for Banking & Capital Markets driving client relationships, solution design, proposals, and delivery of data modernization, streaming, and cloud-based data platforms. Leads cross-functional teams, mentors staff, supports revenue growth through upsell/cross-sell, and provides industry thought leadership and technical strategy.

Design, develop, validate payment integrity concepts to detect inaccurate or unsupported healthcare claims. Analyze professional, facility, ASC, and hospital claims; translate coding and regulatory guidance into scalable claims-editing logic; validate via record review; collaborate with analysts/engineers to productionize algorithms; evaluate performance and support client implementation and audits.

Lead end-to-end delivery of multiple banking and financial services projects, managing scope, schedule, budget, risks, and quality. Act as primary liaison among business, technology, vendors, and regulators. Drive Agile delivery, governance, stakeholder communication, compliance, and continuous improvement to meet strategic objectives.

Provide outbound and inbound provider support: handle calls, emails, chats, and voicemails; assist with portal navigation and contact verification; escalate and report issues; meet quality/productivity standards; and maintain HIPAA and confidentiality compliance.

Support HEDIS measure validation and reporting by designing, developing, validating, and maintaining measurement solutions. Work with clinical and business stakeholders, apply NCQA HEDIS specifications, analyze claims/EMR/pharmacy/enrollment data, and support certification and data pipelines.

Senior account manager responsible for owning Sports & Gaming client relationships, driving revenue growth, expanding services (Analytics, AI, Data, Digital), leading proposals and negotiations, overseeing delivery and client satisfaction, and collaborating with internal capability leaders. Travel ~30-40%.

Lead identification and quantification of issuance leakage across acquisition, application, approval, and funding funnels. Analyze digital customer journeys and conversion gaps, run root-cause diagnostics, design experiments, build executive dashboards, and translate findings into prioritized, quantified business recommendations partnering with Product, Marketing, Credit Risk, Operations, and Engineering.