Director, Solutions Consulting

The Company: 

At impact.com our culture is our soul. We are passionate about our people, and our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

The Director, Solutions Consultancy will lead a team of solutions consultants responsible for designing and delivering technical solutions that meet the strategic objectives of affiliate partners. This role bridges business needs and technology, ensuring that affiliates' technical environments are optimized to support growth, innovation, and operational efficiency. The ideal candidate will have strong leadership, technical, and interpersonal skills.

What You'll Do:Leadership & Management:

• Lead and manage a team of solutions consultants, providing mentorship, guidance, and performance management.
• Establish value-based technical sales approach highlighting the business outcomes our technology delivers
• Develop and execute strategic plans for the team aligned with organizational goals.
• Foster a collaborative environment that encourages innovation and problem-solving.
• Act as the primary liaison between sales and internal technical teams.

Solution Design:

• Oversee the solution design and onboarding hand-off of scalable, secure, and reliable technical solutions for customers.
• Ensure that all solutions align with enterprise architecture standards and best practices.
• Conduct technical reviews and approvals of proposed solutions.
• Advocate for innovative technologies and approaches to meet customer needs.

Stakeholder Collaboration:

• Collaborate with customer and prospect stakeholders to understand business challenges and opportunities.
• Translate business requirements into actionable technical strategies and solutions.
• Partner with cross-functional teams, including product development, IT, marketing, and operations, to deliver on commitments.

Project Delivery:

• Oversee the successful delivery of internal projects, ensuring timelines, budgets, and quality standards are met.

Develop and maintain documentation related to solutions consultancy and product demonstrations. 

Technical Expertise:

• Stay updated on emerging technologies, trends, and best practices.
• Serve as a subject matter expert (SME) in platform solutions for partnership marketing programs
• Provide hands-on technical support and guidance as needed.

What You Have:

• Bachelor’s degree in Marketing Technology, Information Systems, or related field (Master’s preferred), or equivalent experience
• 8+ years of experience in pre-sales, with at least 3 years in a leadership role.
• Experience working with affiliate programs, partner networks, or multi-tenant systems is highly desirable.

Technical Skills:

• Expertise in cloud platforms (e.g., AWS, Azure, Google Cloud).
• Strong understanding of software development, system integration, APIs and data exchange.
• Knowledge of enterprise architecture frameworks (e.g., TOGAF, Zachman).

Salary range: $195K-$227,500 OTE potential total on target earnings (base + 30% commission), per year, plus eligibility to receive Restricted Stock Unit (RSU) grant.

*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits (Perks):

• Medical, Dental and Vision insurance
• Unlimited responsible PTO
• Flexible work hours
• Parental Leave
• Technology Stipend 
• Catered lunch every Tuesday, Wednesday, and Thursday, a healthy snack bar, and great coffee to keep you fueled. 
• Flexible spending accounts and 401(k)
• An employee-led culture team that plans inclusive events- meaningful time together and other events to celebrate our many successes!
• An established company with a cool, high-velocity work ethos, where each person can make a difference!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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