Director of Strategic Accounts

VideaHealth is an MIT-spun AI company transforming dental care. Our AI-powered solutions are used by thousands of clinicians to increase diagnostic accuracy, improve patient outcomes, and drive operational performance at scale. Our mission: diagnose a billion people globally.

As we accelerate enterprise adoption of AI in dentistry, our largest DSOs represent foundational partnerships requiring executive-level leadership, strategic rigor, and disciplined account growth.

The Director, Strategic Accounts will own the end-to-end strategic management of VideaHealth's two largest enterprise customers. This leader will operate as a trusted advisor to C-suite and VP-level stakeholders, architect long-term AI adoption strategies, drive expansion across hundreds of practices, and ensure both commercial and clinical success. This is a high-visibility, high-impact role responsible for shaping the future of AI adoption at scale within the nation’s largest DSOs.

• Executive Relationship Ownership: Own C-suite and senior stakeholder relationships, leading steering committees, ROI analyses, and long-term strategic roadmap discussions

• Strategic Account Leadership & Growth: Develop multi-year account strategies, driving AI adoption, expansion opportunities, and commercial growth while owning revenue targets, renewals, and forecasting with precision

• AI Transformation & Use-Case Development: Partner with product and clinical teams to co-develop and scale AI use cases, translating enterprise feedback into roadmap direction and broader organizational adoption

• Cross-Functional Leadership & Program Execution: Lead cross-functional collaboration to ensure seamless onboarding, issue resolution, and practice activation, establishing governance models that ensure consistent performance at scale

• Industry & Competitive Expertise: Act as a strategic advisor on AI and workflow transformation, representing VideaHealth with executives and at key industry events to reinforce our market leadership

• Have 10+ years experience in enterprise account leadership, strategic partnerships, consulting, or large-scale customer management, ideally in AI, health tech, SaaS, or clinical transformation

• Have successfully managed enterprise accounts with complex multi-stakeholder environments, ideally DSOs or healthcare systems

• Are comfortable owning C-suite relationships and navigating high-stakes executive discussions

• Have led large commercial negotiations, multi-year contract cycles, or enterprise rollouts

• Bring a blend of strategic vision and execution discipline, thriving in roles where you both set the direction and roll up your sleeves

• Communicate with exceptional clarity and influence, with strong financial, analytical, and operational acumen

• Have experience building structure, process, and enablement programs in high-growth environments

Don’t meet all the listed requirements? We still encourage you to apply! We are looking for the right teammate who is excited to contribute to our mission and are flexible on level of experience.

VideaHealth is committed to cultivating an equitable, inclusive, and supportive environment for all employees. We believe this environment creates a safe space for employees to share their experiences, brainstorm ideas, and grow their careers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

VideaHealth is supported by some of the best investors in the world, having raised over $67M in Venture Capital from Tier 1 investors such as Threshold ventures, Spark Capital (Twitter, SnapChat, SmileDirectClub), Zetta Venture (Kaggle), and Pillar VC (PillPack), as well as angel investors such as Frederic Kerrest (Co-founder of Okta). Our work has been featured in TechCrunch, Wall Street Journal, and many other outlets.

If you want to join a breakthrough healthtech company and help accelerate its impact and growth, we encourage you to apply for this exciting opportunity!