Leads Fi’s supply chain and logistics strategy for physical products, including demand forecasting, S&OP, inventory optimization, supplier strategy, procurement, new product introductions, cost reduction, and operational scalability. Builds planning models, executive dashboards, and contingency plans while coordinating Sales, Marketing, Product, Finance, Hardware Engineering, manufacturers, and suppliers across global channels.
Welcome to Fi.
We’re a passionate team from Square, Google, Oura, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.
The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.
If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together.
Fi is looking for a Director of Supply Chain and Logistics!
Fi is looking for a Director of Supply Chaing and Logistics to build and run the operational backbone behind Fi's physical product business, demand planning, sourcing, and cross-functional execution that keeps us ahead of customer demand and ready for what's next. This isn't a maintain-the-system role. You're setting the standard as we grow.
What You'll Do:
- Lead high-impact initiatives spanning new channel readiness, operational scalability, inventory efficiency, and cost reduction
- Build frameworks and models for scenario planning, financial sensitivity analysis, and operational trade-off decisions
- Define and track operations KPIs, build executive dashboards, and turn raw data into insight leadership can act on
- Own demand forecasting, pulling inputs from Sales, Marketing, Product, and Finance across channels (DTC, Amazon, retail) and product lines (hardware, accessories, consumables)
- Lead the S&OP cadence, balancing forecast risk against supply commitments so demand signals flow cleanly into inventory, production, and supplier decisions
- Own supplier strategy for key components and assemblies, negotiating pricing, terms, and capacity commitments
- Drive procurement for new product introductions alongside Hardware Engineering and Product Ops, managing BOM cost targets and supplier calendars against product development timelines
- Monitor cost trends and supplier performance, catch risk early, and build contingency plans before they become problems
What You'll Bring:
- 7-10+ years in demand planning, sourcing, or operations strategy, ideally in consumer hardware, wearables, or another fast-moving physical product environment
- A track record of building and owning forecasting and sourcing processes that actually align teams and drive execution, not just look good on paper
- Deep fluency in Excel/Sheets and databases, with comfort writing SQL and building planning models from scratch
- Real experience working with overseas manufacturers, with the instincts to get things done across time zones and cultures
- A process-obsessed mindset. You see chaos and build systems that scale, then keep optimizing
- Strong cross-functional communication, translating cleanly between technical, financial, and operational perspectives
- Python or other programming skills, startup experience scaling systems from zero to one, or a background standing up refurbishment or return logistics programs are all a plus
Why You'll Love Us:
- Time to Recharge: Enjoy flexible PTO to take the breaks you need.
- Top-Notch Health Coverage: We’ve got your back (and teeth and eyes) with full medical, dental, and vision insurance.
- Wellness Perks: Free access to One Medical, Kindbody, and Talkspace to keep you feeling your best.
- Dog-Friendly Office: Bring your pup to work — they’re part of the team, too.
- Give Back to the Pups: Make tails wag with a $500 annual donation to a dog charity of your choice through our BarkBack Program.
- Free Fi Membership: Your furry best friend(s) get all the benefits of a Fi collar, on us!
- Love for Friends + Family: Share the Fi magic with loved ones through our gifting program.
The anticipated base salary range for this position is $160,000–$340,000. Actual compensation will vary based on multiple factors, including skills, experience, market conditions, and role scope, which may evolve during the hiring process. As a fast-growing Series B startup, Fi evaluates compensation opportunistically to align with the right candidate. This role is also eligible for equity compensation.
Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.
TryFi New York, New York, USA Office
419 Lafayette St, 2nd Floor, New York, New york, United States, 10003
Similar Jobs
Cloud • Information Technology • Security • Software • Cybersecurity
Lead strategic technical relationships for 1–5 high-value enterprise accounts. Develop platform adoption roadmaps across application modernization, developer platforms, and AI; coordinate solution engineers, customer success, and product teams; engage CTOs and engineering leaders; identify expansion opportunities; and communicate customer requirements into product planning. The role requires strong cloud, security, AI, architectural, consulting, and executive communication expertise, with a focus on driving adoption and revenue influence rather than hands-on engineering.
Top Skills:
Ai GatewayAWSCloudflare D1Cloudflare Durable ObjectsCloudflare PagesCloudflare QueuesCloudflare R2Cloudflare WorkersGCPMicrosoft 365AzureSecurity ArchitectureVectorizeWorkers AiWorkers Kv
Financial Services
Develop and scale customer journeys for offers and shopping, translating customer insights and product signals into audience strategies, messaging, campaign concepts, creative briefs, experimentation roadmaps, and optimization recommendations. Partner with analytics, product, creative, marketing technology, and campaign teams to launch initiatives, measure performance, improve activation and redemption, and manage partner campaign workflows and governance.
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
Lead global regulatory strategy and execution for technology infrastructure, operational resilience, and enterprise resilience. Interpret regulations, translate them into technology control frameworks and operational guidance, advise on third-party technology contracts, coordinate cross-functional implementation, and engage regulators and legal stakeholders across jurisdictions. The role requires a law degree and significant regulatory experience in payments, banking, or financial services.
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
