Early Career Program Management Lead

The Early Career Program Manager serves as the primary talent advisor and program lead for assigned Banking franchises, overseeing the end-to-end Analyst and Associate experience. This role drives talent strategy, performance management, career development, engagement, promotion decisions, manager capability, and employee relations initiatives while partnering closely with senior business leaders, HR partners, and functional stakeholders.

Key Responsibilities:

Performance Management & Talent Strategy

• Lead end-to-end performance management and compensation processes for assigned Banking franchises, providing guidance to senior stakeholders on ratings, calibration, talent differentiation, and year-end outcomes.
• Partner with business leaders, HRBPs, and specialists to drive talent reviews, promotion decisions, and workforce planning discussions.
• Oversee Analyst-to-Associate and Associate-to-VP promotion processes, ensuring consistent application of talent standards and governance across populations.
• Deliver talent insights, reporting, and recommendations to inform business decision-making and talent strategy.

Career Development & Mobility

• Serve as a trusted advisor to Analysts and Associates on career development, progression, and internal mobility opportunities.
• Lead mobility and rotation programs, partnering with business leaders, Recruiting, and Compensation to align opportunities with business and talent needs.
• Drive initiatives that enhance employee development, retention, and long-term career growth.

Employee Experience & Engagement

• Lead the overall Analyst and Associate employee experience strategy for assigned client groups.
• Utilize engagement data, employee feedback, roadshows, and talent insights to identify trends and recommend actions to improve the employee experience.
• Manage key talent touchpoints, including onboarding, immersion, career conversations, and exit processes.
• Develop and implement engagement initiatives that strengthen connectivity, retention, and development across early career populations.

Manager Capability & Talent Leadership

• Act as a strategic partner to managers, staffers, and senior leaders, providing guidance on performance management, coaching, talent development, succession planning, and employee experience.
• Influence and drive adoption of best practices for managing and developing junior talent.
• Lead talent-related communications, stakeholder engagement, and change management initiatives across the business.

Employee Relations & Risk Management

• Partner with HR Advisors, Employee Relations, Legal, and business leaders to assess and resolve complex employee relations matters.
• Provide guidance on people-related risk, policy interpretation, and employee concerns while ensuring consistent and appropriate outcomes.
• Identify emerging talent risks and proactively recommend mitigation strategies.

Learning & Development

• Partner with Early Career Learning teams to shape and execute development programs that support business priorities and employee growth.
• Influence learning strategy and identify opportunities to enhance curriculum, onboarding, and leadership development experiences.

Immigration & Workforce Planning

• Partner with Immigration, Recruiting, and business leaders to manage sponsorship and visa processes for junior bankers.
• Support workforce planning activities and ensure appropriate governance for impacted populations.

Qualifications

• Bachelor's degree required.
• Typically 5-7 years of experience in HR, talent management, program management, campus recruiting, employee development, or a related field.
• Demonstrated ability to lead large-scale talent programs and influence stakeholders across multiple levels of the organization.
• Strong consulting, relationship management, and stakeholder engagement skills, including experience supporting senior leaders.
• Proven ability to analyze complex talent data and translate insights into actionable recommendations.
• Exceptional communication, presentation, and executive-facing skills.
• Strong project and program management capabilities, with the ability to manage multiple priorities in a fast-paced environment.
• Advanced Excel and PowerPoint skills, with experience developing executive presentations and talent reporting.
• Ability to operate independently, exercise judgment, and drive outcomes with minimal oversight.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.