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About Cents
Want to be a part of a team revolutionizing and leading an entire industry with no real competition? The laundry industry is a $40+ billion dollar market, and the Cents platform is making it easier for laundromats, dry cleaners, and all garment care businesses to grow, manage, and understand their business. Backed by top-tier investors like Bessemer, Camber Creek, and Tiger Global, Cents is one of the fastest-growing vertical SaaS companies in the USA, and we're just getting started. Already profitable and growing incredibly quickly each year, we have entered the absolute best stage of being a startup. Cents is a New York-based technology company passionate about transforming the laundry industry and dedicated to enabling new ways of working, earning, and living. Cents is modernizing garment care businesses by providing an all-in-one, business-in-a-box platform to help operators start, manage, and grow their businesses. Our team is full of passionate technology experts obsessed with supporting and empowering SMBs. We feel the unique responsibility and opportunity we have to elevate an industry. We're adding great talent to help achieve this mission, and that's where you come in!
Responsibilities:
- Work with senior engineering leadership and the Revenue Product Manager to define and scope high-impact revenue-driving projects that improve operational efficiency and scale
- Lead and manage a team of full-stack engineers (a mix of in-house leads and full-time overseas developers) to deliver results at a high level of quality
- Make hands-on code contributions to your team's projects, balancing leadership with technical execution (~50/50 split)
- Own the backend development for internal tools and platform capabilities that serve Revenue Operations, Sales, Customer Success, and Finance teams
- Design, build, deploy, and maintain highly resilient and scalable systems that power customer lifecycle visibility, activation workflows, billing and pricing systems, and expansion/upsell tooling
- Build and optimize systems that automate manual or fragmented internal processes, improving team efficiency and time-to-insight
- Guide the growth and development of engineers with mentoring, training, and performance management
- Drive cross-team collaboration and knowledge-sharing to break down silos between engineering and GTM teams
- Ensure seamless data integration across internal systems, CRM, billing platforms, and the core Cents product
- Collaborate with Design to create intuitive internal-facing interfaces that increase adoption, improve onboarding, and drive transparency across teams
What you'll have:
- 5+ years of experience building business- and consumer-facing applications
- Expert-level knowledge of backend frameworks, specifically Node.js (Laravel experience a plus)
- Strong proficiency in TypeScript for both backend (Node.js) and frontend (React) development
- Experience building internal tools, admin systems, or operational platforms that support GTM or revenue operations
- Demonstrable systems thinking skills.
- Understands that internal tools are only one part of a larger system connecting customers, operations, and product
- Strong background in API design and integration.
- Knows what 'good' looks like and can drive platform connectivity through thoughtful API strategy
- Experience with AWS services (Lambda, SQS, EC2, RDS) and cloud-based backend architectures
- Deep understanding of data integration and synchronization, especially when connecting CRM, billing, and product systems
- Experience with PostgreSQL and NoSQL databases (DynamoDB, Redis)
- Excellent problem-solving, analytical, and organizational skillsFluent verbal and written English skillsPassion for learning and coaching others
- A positive approach to your work, and treat others well
- Strong communication skills
- Able to clearly express opinions on product design, while respecting the thoughts and opinions of their peers
- Proven ability to communicate and collaborate effectively with engineers and non-engineering stakeholders alike
Nice to have:
- Experience with billing systems, subscription management, or payment platforms (Stripe, Chargebee, etc.)
- Familiarity with CRM platforms (Salesforce, HubSpot) and integrating them with internal systems
- Experience building customer lifecycle tracking, activation funnels, or churn prediction systems
- Background in vertical SaaS or SMB-focused productsPrior experience at a Series B-D startup navigating growth and technical scaling
- Take a user-focused approach to development and care about solutions that are robust, scalable, and easy to use
- Thrive in a fast-paced, collaborative environment and enjoy working closely with cross-functional partners and teammates
Benefits and Perks
We offer great compensation packages, and comprehensive health benefits, & believe in a strong cohesive team atmosphere. Work from-home office stipend, virtual team events, and access to learning opportunities from our team and network of advisors, and investors are just the starting point.
- Competitive salary
- Equity
- Unlimited PTO and paid holidays
- Health benefits, including medical, dental, vision, mental health support, parental leave, life and AD&D insurance, and disability
- 401(k)
- Work-from-home and commuter stipends
- Laundry reimbursements to support our customers' businesses
- Comprehensive training, learning, and development programming
- Access to hundreds of discounts and rewards from renowned vendors including deals on health & wellness, travel, dining, auto insurance, and so much more!
Please be aware that all legitimate recruitment communications from Cents will come through our official channels (@trycents.com email domain, our official careers page, or verified phone calls following email introductions). Also please note that we will never ask for money or sensitive financial information. If you are contacted through other means or asked for such details, please assume that the communication is not legitimate. Please forward any such communications to us at [email protected] and we can confirm this for you. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Cents New York, New York, USA Office
40 Wooster St, 5th Floor, New York, NY, United States, 10013
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
