Engineering Manager, Core Payments Experience

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• $10 billion+ generated by creators since Patreon's inception

• 100 million+ free memberships for fans who may not be ready to pay just yet, and

• 25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for an Engineering Manager to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

About the Team

Payments Core Experience aims to create delightful user experiences for all things Payments. Our goal is to create the most reliable, creator-friendly payments tools for creators to run their businesses. We want our platform to be so safe, reliable, and seamless that users look for the Patreon logo on checkout, when purchasing creator media & services around the internet.

About the Role

As an Engineering Manager of Payments Core Experience, you will be partnering with product, operations, design, and data to craft a vision and roadmap to deliver a high quality payments product for our creators and their fans. You will be overseeing a team of software engineers to realize that vision.

• Set a high engineering bar and support a team of software engineers to achieve it

• Partner with the Payments Platform team to ensure the right engineering foundations are set for not only the team’s product goals but also for payments needs of the rest of Patreon

• Delegate or be hands on when necessary, ensuring key outcomes are achieved while bringing visibility to the team’s work

• Partner with Product and Engineering leads to define Payments north stars, success metrics, and roadmap sequencing for H1/H2

• Use research, product data, and support signals to inform priorities and iterate on designs

• Ensure the core journeys your teams own feel clear, trustworthy, and modern across web and mobile

• Collaborate with other teams so payments experiences feel cohesive across Insights, Creator Success, and other surfaces product areas

• Help the broader company understand the “why” behind the Payments roadmap and the creator and fan problems we’re solving

• Get out ahead of the near-term roadmap and discover future opportunities through product vision initiatives that you propose and manage

About You

• 5+ years of software engineering experience and at 3+ years of experience managing an engineering team

• Proven track record shipping high‑impact, end‑to‑end product work in complex domains (ideally payments, fintech, or other mission‑critical systems)

• Comfortable people managing but stepping in and identifying when more hands on effort is needed to drive the right outcomes

• Deep commitment to building high craft user experiences for both creators and fans

• Experience working with experimentation driven approaches to optimize product surfaces and use of data to inform roadmap decisions

• Skilled at building healthy, trusting relationships across Product, Design, business partners, and other engineering teams.

About Patreon

Patreon powers creators to do what they love and get paid by the people who love what they do. Our team is passionate about making this mission and our core values come to life every day in our work. Through this work, our Patronauts:

• Put Creators First | They’re the reason we’re here. When creators win, we win.

• Build with Craft | We sign our name to every deliverable, just like the creators we serve.

• Make it Happen | We don’t quit. We learn and deliver.

• Win Together | We grow as individuals. We win as a team.

We hire talented and passionate people from different backgrounds because workplace diversity and inclusion is critical to our ability to serve creators worldwide. If you’re excited about a role but your past experience doesn’t match with every bullet point outlined above, we strongly encourage you to apply anyway. If you’re a creator at heart, are energized by our mission, and share our company values, we’d love to hear from you.

Patreon is proud to be an equal opportunity employer. We provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. If you need a reasonable accommodation during the interview process, please let us know via email at accommodations@patreon.

Patreon offers a competitive benefits package including and not limited to salary, equity plans, healthcare, flexible time off, company holidays and recharge days, commuter benefits, lifestyle stipends, learning and development stipends, patronage, parental leave, and 401k plan with matching.

Patreon operates under a hybrid work model, where employees based in office locations are expected to come into the office two days per week, excluding sick time and paid leave. The goal of this policy is to be intentional about the in-person time we spend together to strengthen the feeling of community at Patreon. Candidates hired into remote-eligible roles are not expected to meet the same requirements.

At Patreon, we believe in fair and transparent pay. In compliance with New York and California pay transparency laws, we are sharing the expected salary range for this role.

The posted salary range is dependent on the location and the level. This range may encompass multiple levels within the role’s job family. The final offer will be based on candidate’s experience, skills, competencies, and geographic location, aligning with the appropriate job level within Patreon’s leveling framework. For remote employees located outside CA and NY, salary may vary based on location and local market conditions.

Patreon reserves the right to modify or update compensation and benefits at any time.