The Enterprise Account Manager drives revenue growth by managing large customer accounts, identifying expansion opportunities, and ensuring operational excellence across functions.
Title: Enterprise Account Manager
Location: New York (Hybrid)
Salary Range: This position includes base salary plus bonus; OTE ranges from $150,000 to $250,000.
Company Overview
allwhere provides companies with a platform that enables their employees to be productive and engaged. allwhere’s platform allows companies to curate equipment, products, and services for their employees — and deliver them anywhere. For administrators (execs, HR, IT), allwhere streamlines the onboarding/offboarding process and automates delivering products to remote employees. For employees, allwhere provides a convenient one-stop-shop for all relevant equipment, products, and services. Distributed work is here to stay, and allwhere is here to make them seamless for companies and employees alike.
Role OverviewThe Enterprise Account Manager is a revenue-generating, cross-functional role responsible for owning and growing a portfolio of allwhere’s larger and more complex customer relationships, typically with customers of 1,000+ full-time employees. You will be responsible for driving account expansion, increasing platform adoption, deepening executive and stakeholder relationships, and ensuring operational excellence across your book of business.
This role requires strong commercial instincts, experience selling into larger organizations, and comfort navigating IT, procurement, operations, and finance stakeholders. You will proactively identify growth opportunities, influence customer strategy, and generate incremental revenue across device procurement, lifecycle services, platform adoption, and expanded use cases. You will work closely with Sales, Operations, Product, and Finance to deliver a seamless customer experience while unlocking meaningful commercial upside.
About the Role- Drive revenue growth across existing enterprise accounts through expansion, cross-sell, upsell, and broader platform adoption
- Onboard new enterprise customers, ensuring strong implementation, stakeholder alignment, operational readiness, and early revenue ramp
- Monitor usage, order volume, buying patterns, and account health; proactively identify opportunities to increase order frequency, product categories, geographic coverage, and overall spend
- Troubleshoot customer issues and partner closely with Operations, Product, and Finance to resolve root causes quickly and effectively
- Act as the central liaison between customers and internal teams, ensuring alignment and execution across functions
- Host strategic business reviews focused on performance metrics, expansion opportunities, operational improvements, and executive alignment
- Maintain accurate account data, renewal visibility, expansion pipeline, and revenue forecasts in CRM
- 5–8+ years in account management, enterprise sales, or client-facing commercial roles
- Experience working with larger customers
- Strong understanding of IT hardware, SaaS, IT services, procurement, device lifecycle management, or related technology ecosystems; comfort engaging with IT leaders
- Strong operational instincts and ability to solve problems cross-functionally
- Ability to balance strategic account planning with tactical execution
- Excellent communication skills and comfort leading customer-facing meetings, QBRs, and executive conversations
- High ownership, strong attention to detail, and ability to operate in a fast-paced, high-growth environment
allwhere New York, New York, USA Office
New York, NY, United States
Similar Jobs
Artificial Intelligence • Software
Own strategic enterprise customer relationships, including renewals, expansions, account strategy, stakeholder engagement, business-case development, forecasting, and commercial negotiations. Partner with CSMs, Solutions Architects, Product, Finance, and Legal to drive adoption of Ivo’s AI contract solutions and expand accounts across business units. Build executive relationships, identify customer value opportunities, manage procurement and legal processes, and develop long-term enterprise partnerships.
Top Skills:
Artificial IntelligenceLarge Language Models
Artificial Intelligence • Cloud • Information Technology • Consulting
Leads strategic enterprise account growth across retail, insurance, manufacturing, and hospitality customers. Builds executive relationships, develops account business plans, identifies and closes complex technology deals, and positions networking, hybrid cloud, AI, compute, storage, and services solutions. Leads cross-functional and partner teams, manages pipelines, drives customer satisfaction, and advises executives on digital transformation and IT strategy.
Top Skills:
Artificial IntelligenceComputeHybrid CloudNetworkingStorage
Artificial Intelligence • Cloud • Information Technology • Consulting
Leads enterprise accounts as the primary customer contact, developing account plans, sales pipelines, and long-term business strategies. Builds executive relationships, manages complex solution sales, coordinates internal and partner resources, negotiates pricing and value, and drives revenue, margin, quota attainment, and customer loyalty. Requires expertise in technology solutions, consultative selling, competitive positioning, forecasting, and end-to-end management of large deals.
Top Skills:
ComputersPrintersServersStorage
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
