Support enterprise healthcare implementations by validating data, managing workstreams, communicating with clients, troubleshooting data/configuration issues, identifying risks, and owning deliverables to drive value-based care outcomes.
Arcadia is dedicated to happier, healthier days for all. We believe that there is a better healthcare world – one powered by data. Our platform transforms complex, diverse data into a unified foundation for health, helping organizations deliver better care, boost revenue, and lower costs.
We’re a team of fiercely driven individuals committed to making healthcare more sustainable—and we’re looking for passionate people to help us get there.
For more information, visit arcadia.io.
Why This Role Is Important to Arcadia
The Enterprise Project Associate is a foundational role within Arcadia's Enterprise Customer Partnerships team, designed as the first step toward becoming a full Enterprise Implementation Manager (EIM). This position offers immediate client exposure and autonomous task ownership from day one.
You will work directly with healthcare organizations navigating value-based care transformation, supporting implementations that drive measurable business impact. This role blends analytical rigor with consultative partnership—you're not just configuring software, you're helping customers achieve outcomes.
What Success Looks Like
In 3 months
- Build working knowledge of Arcadia’s platform, data workflows, and implementation playbooks
- Own scoped tasks and workstream deliverables with guidance; maintain strong project hygiene
- Support client meetings through preparation, documentation, and follow-ups
- Identify blockers early and escalate risks with appropriate context
In 6 months
- Independently manage assigned workstreams and deliverables within enterprise implementations
- Troubleshoot common data and configuration issues with minimal support
- Lead tactical client communications and present clear project updates
- Proactively manage dependencies, timelines, and risks across teams
- Lead data validation efforts and advise customers on how ingestion and configuration decisions affect their analytics
In 12 months
- Own significant portions of implementations end-to-end with minimal oversight
- Act as a trusted day-to-day partner for enterprise customers, linking work to outcomes
- Anticipate and mitigate data, project, and cross-functional risks before impact
- Contribute to process improvements, mentor peers, and demonstrate readiness for EIM role
What You'll Be Doing
- Develop deep understanding of Arcadia's platform, data flows, and system configurations
- Validate data accuracy through collaboration with internal teams and customer stakeholders
- Explain and troubleshoot common data and configuration issues with increasing independence
- Contribute to process documentation and continuous improvement initiatives
- Proactively identify and flag risks using established playbooks and analytical reasoning
- Manage blockers and apply structured problem-solving to maintain project momentum
- Escalate concerns appropriately while gathering data to support resolution
- Lead tactical communications within workstreams, ensuring clarity on deliverables and timelines
- Present project updates effectively to customer stakeholders
- Translate technical concepts into accessible business insights
- Build trust through consistent, reliable communication and follow-through
- Coordinate with peers and partners across teams to maintain project progress
- Manage dependencies and support alignment on shared goals
- Participate actively in cross-functional meetings and maintain project documentation
- Take ownership of workstream deliverables and coordinate updates autonomously
- Anticipate potential delays and adjust plans proactively
- Demonstrate accountability through timely updates and reliable execution
Technical & Data Acumen
Problem Solving & Risk Management
Client Engagement & Communication
Cross-Functional Collaboration
Project Ownership
What You'll Bring
- 5+ years of experience working with healthcare data with deep expertise in claims and or clinical data
- 2+ years of experience in value based care
- Strong written and verbal communication skills—you can explain complex things simply
- Analytical mindset with comfort working with data (Excel proficiency expected; SQL a plus)
- Organizational skills and attention to detail—you keep track of moving pieces
- Curiosity and coachability—you ask questions and absorb feedback quickly
- Interest in healthcare, value-based care, or health technology (experience not required)
Would Love for You to Have
- Exposure to healthcare operations, payer/provider workflows, or population health
- Experience with project management tools (Smartsheet, Asana, Jira, etc.)
- Background in consulting, customer success, or client-facing roles
- Familiarity with data visualization or BI tools
What You'll Get
- Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive care
- A flexible, remote friendly company with personality and heart
- Employee driven programs and initiatives for personal and professional development
- Become a member of the talented, energized, diverse and purpose-driven Arcadian Community
About Arcadia
Arcadia.io helps innovative providers and payers across the country transform healthcare to reduce cost while improving patient health. We do this by aggregating large amounts of disparate data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as a market leader in the highly competitive population health management software market and have been recognized by industry analysts KLAS, IDC, Forrester, and Chilmark for our leadership. For a better sense of our brand and products, please explore our website.
Protect Yourself
If you have concerns about the authenticity of a job offer or recruitment-related communication claiming to be from Arcadia, we encourage you to verify by contacting us directly at (781) 202-3600 and select option 3. For more information, visit our website.
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
Similar Jobs at Arcadia
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
Build, refactor, and operate a production RWD delivery pipeline using dbt, PySpark, Snowflake, and AWS. Own delivery endpoint configs as code, enforce HIPAA de-identification, manage monthly deliveries, drive data quality metrics and investigations, support channel partners, and collaborate with platform engineering using CI/CD, Argo orchestration, and observability tools.
Top Skills:
Apache IcebergArgo WorkflowsAws GlacierAws S3ChatgptClaudeConfluenceDatavantDbtDbt-SparkGitGitHealthverityIqviaJIRAKubernetesPerson De-IdentificationPysparkPythonSnowflakeSQLTokenization
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
Lead the rearchitecture and implementation of Arcadia's User Management system, focusing on authentication and authorization frameworks. Drive new systems and mentor engineers to ensure secure data access and operational excellence.
Top Skills:
AngularAuth0AWSJwtNestjsNode.jsOauth2PostgresReactSaml 2.0TerraformTypescript
Big Data • Fitness • Healthtech • Information Technology • Software • Analytics
Manage end-to-end success for a portfolio of non-enterprise healthcare customers: drive adoption, troubleshoot complex data and platform issues, run trainings and implementations, coordinate cross-functional teams, develop customer roadmaps, and support renewals while ensuring data quality and security compliance.
Top Skills:
ConfluenceJIRAExcelMicrosoft PowerpointMicrosoft WordSmartsheetSQL
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
