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About the role:
Forter is looking for Inbound Sales Development Representative to join our growing sales team in New York. This is a fundamental role in achieving our ambitious customer acquisition and revenue growth objectives, serving as the first point of contact for prospects who engage with Forter through inbound channels and live events. This role will report to our Sr. Manager, Sales Development.
What you'll be doing:
- Rapidly respond to, qualify, and convert inbound leads sourced from marketing campaigns, content downloads, demo requests, webinars, and website activity into qualified opportunities for Account Executives
- Own the lead lifecycle for event-driven demand—engaging prospects before, during, and after conferences, trade shows, roadshows, and event marketing events to book meetings and drive pipeline
- Work cross-functionally with marketing, event marketing, and sales to strategize on follow-up cadences, event outreach plans, and inbound routing to maximize speed-to-lead and conversion
- Conduct initial discovery conversations with Finance, eCommerce, and Payments Executives who have expressed interest in Forter
- Understand customer needs and requirements and effectively articulate how Forter can partner to solve them
- Prioritize a high volume of inbound leads against established SLAs, ensuring every qualified prospect receives a timely, tailored response
- Maintain accurate records of lead activity, disposition, and handoff in Salesforce to ensure clean reporting and a seamless prospect experience
What you'll need:
The ideal candidate will possess strong organizational skills, attention to detail, and communication skills. A strong candidate is flexible with change, comfortable in a fast-paced environment, thrives on responsiveness, and is eager to advance their career in sales.
- A Bachelor's degree or equivalent work experience
- 6+ months of previous business experience highly preferred
- Excellent written and verbal communication skills to be effective in positioning a clear, concise and well-understood message
- A sense of urgency and strong time-management skills to handle a high volume of inbound leads and prioritize effectively against SLAs
- Comfort engaging prospects in fast-paced, high-energy settings such as live events and conferences
- Solid technical aptitude and genuine interest in tech and e-commerce solutions
- Ability to navigate systems and tools and follow process
- Highly-motivated and driven individual who thrives working toward monthly and quarterly quotas
It'd be really cool if you also have:
- Experience in a fast-paced startup, with the ability to work in a rapidly expanding and changing environment
- Previous experience managing inbound lead flow or supporting event/marketing activations
- Previous experience with sales and prospecting tools a plus: Salesforce.com, SalesLoft, Common Room, LinkedIn Sales Navigator
- Previous experience using AI to automate and accelerate your lead qualification and follow-up process
About us:
Commerce is evolving faster than the systems built to support it. Agentic AI is redrawing how people buy. Customer expectations have a new ceiling. And bad actors are evolving alongside every advancement.
Forter was built to meet this moment — and stay ahead of it.
We are a human-first, AI-built company. Our technology analyzes patterns across a network of over 2 billion shoppers, delivering identity intelligence across the entire commerce journey — from sign-up to checkout to returns — that protects revenue and unlocks great customer experiences simultaneously. With Forter, businesses know who to trust, whether it’s humans or the agents shopping for them. The result: zero friction for the customers who matter. No revenue left behind.
The world's most trusted brands — Nordstrom, Instacart, Priceline, Adobe, ASOS, and eBay among them — rely on Forter to get this right. Since 2013, we've raised $525M from investors including Tiger Global, Bessemer, Sequoia Capital, and Salesforce Ventures, and today we power commerce decisions for nearly 1 million businesses globally. We're more than fraud, payments and orchestration – we make trust a competitive advantage.
Trust is backed by data – Forter is a recipient of over 10 workplace and innovation awards, including:
- Great Place to Work Certification (2021, 2022, 2023, 2024, 2025)
- Fortune’s Best Workplaces in NYC (2022, 2023, 2024 and 2025)
- Forbes Cloud 100 (2021, 2022, 2023, 2024 and 2025)
- Anti-Fraud Solution of the Year at the Payments Awards (2024)
Life as a Forterian:
Forterians are, genuinely, some of the best people you'll work with. Smart, curious, and deeply good humans who care about the work and each other. That's not an accident — it's something we've been intentional about since day one, and it's the thing people mention most when they talk about why they stay. When you're surrounded by people like this, doing work that actually matters, it changes what a job can feel like.
Forter was built on a simple but powerful conviction: when AI does its job, humans can do theirs better. That philosophy shapes our products and shapes how we work. AI is core to our workflows — not as a shortcut, but as a force multiplier that gives Forterians the space to focus their energy where human judgment is irreplaceable.
We're a global team of 500+ people, with regional headquarters in New York, Tel Aviv, London, and Singapore, and employee presence across the US, Canada, Germany, France, Japan, China, and Australia. Our teams are cross-functional by design, and the work you do here is visible, consequential, and connected to the outcomes that matter.
You'll have real ownership here and proximity to decisions. And we back that with investment in your growth — RSU offerings, L&D programs built around AI tools, and a culture of recognition rooted in our 4.5 day weeks (aka Forter’s Appreciation Fridays and Sundays). From team outings to local cultural celebrations, we mark the moments that matter — wherever you are in the world. We don't want Forter to be just another job. We want it to be the place you build.
If you're ready to work on a problem that sits at the intersection of AI, commerce, and human trust, this is it.
Forter is an Equal Employment Opportunity employer that will consider all qualified applicants, regardless of race, color, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age, disability status, protected veteran status, or any other characteristic protected by applicable law.
If you need assistance or an accommodation due to a disability, please email us at [email protected]. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.
At Forter, we embrace a hybrid work model that blends in-person connection with the flexibility of remote work. Team members based near our key hubs are expected to work from the office at least three days per week. We believe that regular face-to-face collaboration fuels professional development, strengthens our culture, and builds the relationships that help teams thrive.
*Forter does not accept agency resumes. Please do not forward resumes to Forter (or any related) jobs alias or directly to any Forter employees. Forter will not be responsible for any fees related to unsolicited resumes.*
Salary Range: $53,000 - $60,000 annually + bonus + equity + benefits
The referenced salary range is based on the Company's good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, and skill level.
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Forter New York, New York, USA Office
575 Fifth Ave, New York, NY, United States
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