Epic Consulting Director

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RSM US LLP is seeking an Epic Consulting Leader to join our Healthcare Technology Consulting Services team. This will be a Director level role at RSM and will operate with a national purview with responsibilities for delivery, sales, growth, and practice development for the Epic practice. They will have a primary objective to build and grow the practice around Epic related services.

The Epic Consulting Director will utilize their technical expertise in the Healthcare IT industry focused on Epic  implementations, advisory, leadership skills, and service mindset. This will include the creation of a market focused strategy and execution of pro-active sales activities. The Epic Consulting Director will support the delivery of consulting services, and growth of net new business and new pipeline around Epic Services and other ancillary areas. This role requires a deep understanding of market and competition to develop appropriate winning sales strategies and apply the sales and solution expertise.  The successful candidate will have experience delivering technology driven EHR implementations, optimization techniques and success overseeing outsourced and co-sourced to Hospitals and Health System clients.

Key qualifications include 8+ years of experience delivering Epic consulting and/or implementation services.

**This position can be based remotely near any major RSM office

As an Epic Healthcare Consulting Director, you will need to:

• Draw upon your demonstrated technical and industry knowledge to become a trusted advisor to our clients

• Manage multiple client projects simultaneously, while providing leadership on proposal opportunities and ongoing internal initiatives

• Recruit and retain a talented Epic consulting team

• Establish a network of internal and external relationships that lead to a sustained book of business and market related growth strategy

• Oversee a healthcare IT book of business focused on Epic EHR implementations, optimization, advisory services, change management, and engagement risk of all client related work within the portfolio

• Design and deliver innovative service offerings

• Have a sales and growth focus in developing and cultivating leads and closing deals with clients on optimization and implementation support projects.

• Facilitate pipeline growth activities/meetings and leverage internal and external resources with a focus on growth and client acquisition

• Help build an Epic practice that is focused on supporting clients that are implementing the solution or looking for ways to optimize it

• Lead the sales and proposal process for Epic opportunities

• Collaborate with colleagues, sales and marketing to identify and pursue new business opportunities to expanding the service line’s market presence and revenue streams

• Cultivate strong relationships with market leaders, and potential clients, understanding their needs and ensuring our firm meets and exceeds expectations

• Effectively manage, motivate, and mentor multidisciplinary teams to work as a cohesive, client-centric unit in delivering high-quality solutions to sophisticated clients

• Leverage your existing network and personal brand in the marketplace to drive growth for RSM, which includes identifying and securing new opportunities

• Model the core RSM values of respect, integrity, teamwork, excellence, and stewardship in all interactions with clients and team members

Professional Qualifications:

• A bachelor’s or master’s degree in business, computer science, informatics, public health, or related healthcare discipline.

• A minimum of 12+ years of healthcare executive experience

• A minimum of 8+ years of relevant professional experience focused in the Epic implementation and optimization lifecycle

• Previous experience working in consulting

• Strong business acumen – including significant experience with EHR management within the healthcare IT industry

• Knowledge and experience with hospital and clinic workflows

• Strong Revenue Cycle focused experience

• Recent successful experience in cultivating new business and related market-facing activities.

• Demonstrated ability to build a successful consulting team

• Team player mindset

• Exceptional interpersonal skills with ability to build meaningful customer relationships

• Experience presenting and selling to senior level management with excellent written and verbal communication skills

• Ability and willingness to travel ~60% (with potential up to 75%)

Preferred Qualifications:

• Active certifications in Epic

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.

All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at 800-274-3978 or send us an email at [email protected].

RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.

RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM’s background check process, including information about job duties that necessitate the use of one or more types of background checks, click here.

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $122,300 - $245,900