Provide high-level, confidential executive support to the CHRO and HR leadership: manage complex calendars, travel, communications, presentations, project work, talent reviews, expense and budget documentation, and sensitive HR processes while maintaining discretion and cross-organizational relationships.
Overview:
- The Executive Assistant to the Chief Human Resources Officer (CHRO) provides high-level, proactive, and highly confidential administrative support to the CHRO and Human Resources leadership team. This role serves as a trusted partner, managing complex executive priorities, facilitating communication across the organization, and ensuring the efficient operation of the Human Resources function. The ideal candidate thrives in a fast-paced environment, exercises exceptional judgment and discretion, and regularly interacts with senior executives, board-level stakeholders, and key business leaders.
- Serve as a strategic liaison between the CHRO, executive leadership, business partners, and external stakeholders, responding to inquiries and facilitating communication on sensitive and enterprise-wide Human Resources matters.
- Manage and maintain the CHRO’s complex business calendar, exercising sound judgment in prioritizing requests, resolving scheduling conflicts, and coordinating meetings across multiple stakeholders and time zones.
- Coordinate all travel arrangements and prepare detailed itineraries, briefing materials, and supporting documentation for meetings, events, and executive engagements.
- Support the CHRO and HR leadership team with project-oriented assignments, including conducting research, gathering and analyzing information, preparing reports, and presenting findings and recommendations.
- Draft, edit, and manage non-routine correspondence, communications, presentations, and other executive-level materials on behalf of the CHRO.
- Perform complex administrative and project management responsibilities that enable the CHRO to focus on strategic priorities while ensuring the smooth operation of the Human Resources function.
- Prepare and coordinate executive presentations, leadership meeting materials, agendas, minutes, and follow-up action items.
- Organize and support talent reviews, leadership meetings, employee engagement initiatives, board materials, and other critical HR processes.
- Maintain confidential personnel, compensation, organizational, and business information with the highest level of discretion and professionalism.
- Process and maintain executive expense reports, department invoices, disbursements, and budget-related documentation as required.
- Build and maintain strong working relationships across all levels of the organization while demonstrating professionalism and excellent customer service.
- Ensure compliance with applicable policies, procedures, operational risk controls, and regulatory requirements.
- Promote an inclusive work environment that supports diversity, equity, and inclusion and reflects the M&T Bank brand.
- Maintain internal control standards, including the timely implementation of internal and external audit recommendations and resolution of issues identified by regulators, as applicable.
- Complete additional duties and special projects as assigned.
- Associate’s degree or equivalent combination of education and experience.
- Minimum of 7 years of progressively responsible administrative support experience, including direct support of C-suite executives or senior leadership.
- Demonstrated experience supporting executives in a complex, fast-paced corporate environment.
- Advanced proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.
- Strong organizational, project management, and time management skills with the ability to manage multiple priorities simultaneously.
- Excellent verbal, written, and interpersonal communication skills.
- Proven ability to exercise discretion, maintain strict confidentiality, and use sound independent judgment.
- Strong attention to detail, problem-solving abilities, and a proactive, service-oriented mindset.
- Bachelor's degree.
- Experience supporting a Chief Human Resources Officer or senior Human Resources leader.
- Experience coordinating executive-level meetings, board materials, and enterprise-wide initiatives.
- Familiarity with HR processes, organizational planning, talent management, or employee-related programs.
- Experience working within a highly regulated industry or large corporate environment.
M&T Bank New York, New York, USA Office
New York, United States, 0
M&T Bank Wayne, New Jersey, USA Office
Wayne, United States
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