Provide high-level administrative support to the Head of TPA Operations and other senior leaders, managing complex calendars, inboxes, travel, expenses, executive communications, presentations, confidential issues, stakeholder coordination, and follow-up to ensure timely completion of projects.
Executive Assistant
Remote Role
Salary: $50-$60k
US Employee Benefit Portal- https://planetexl.exlservice.com/USBenefits/
ResponsibilitiesResponsibilities:
- Manage, own and execute on a broad variety of administrative tasks for the Head of TPA Operations, including, managing an active calendar of appointments; completing expense reports; and composing and preparing correspondence. Will support 4-5 more leaders within the TPA as needed reporting to the Head of TPA Operations.
- Communicates directly, and on behalf of the Head of TPA Operations with internal stakeholders, external clients, Executive Leadership, advisors, partners among others. Draft, refine, and manage executive-level communication, including briefing notes, talking points, and presentations.
- Researches, prioritizes, and follows up on incoming issues and concerns, including those of a sensitive or confidential nature. Determines appropriate course of action, referral, or response.
- Works closely and effectively with stakeholders to keep them well informed of upcoming commitments and responsibilities, following up appropriately.
- Prioritizes conflicting needs; handles matters expeditiously, proactively, and follows-through on projects to successful completion, often with deadline pressures
- Assists with production of presentations including PowerPoint and Excel formats by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics.
- Manage the leader’s complex inbox and calendar, ensuring optimal time allocation for strategic priorities, meetings, and engagements. Monitor and prioritize emails, correspondence, and action items for the leader.
- Oversee travel planning, logistics, and expense management to optimize efficiency.
- Maintain organized records of key discussions, action items, and follow-ups to ensure continuity in decision-making.
Qualifications:
- 10+ years of experience supporting VP or SVP Level Executives, senior leaders.
- Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
- Expert level written and verbal communication skills
- Strong interpersonal skills and the ability to build relationships with stakeholders, including staff, board members, and external partners
- Proven ability to handle confidential information with discretion, be adaptable to various competing demands, and demonstrate the highest level of service and response
- Demonstrated proactive approaches to problem-solving with strong decision-making capability
- Highly resourceful team-player, with the ability to also be effective independently
- Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat, Oracle, ERP systems, and Concur.
EXL New York, New York, USA Office
320 Park Avenue, 29th Floor, New York, NY, United States, 10022
EXL Jersey City, New Jersey, USA Office
Jersey City, United States, 0
EXL Newark, New Jersey, USA Office
Newark, United States
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