Executive Director, Business Intelligence and Revenue Operations

Job Description
Lead cross-functional revenue operations by leveraging business intelligence, analytics, and process improvements to maximize growth and efficiency.
Join a high-impact team where your expertise in data and analytics will shape the future of our revenue strategy. As a strategic leader within Chase Media Solutions, you'll empower teams, optimize processes, and drive measurable business growth. Make your mark by transforming insights into action!
Job Responsibilities:

• Lead implementation of GTM and Sales tooling and resources and oversee the roadmap for reporting, analytics, and insights across revenue-generating functions. Partner with Product, Controls, Compliance, Legal, and Risk to ensure GTM initiatives meet firmwide standards for governance, regulatory readiness, and audit integrity.
• Contribute to the multi-year GTM strategy for Chase Media Solutions by translating business questions and challenges into solutions, supported by data and strategic analysis.
• Identify opportunities for process improvements and revenue growth through data analysis.
• Oversee the design and development of executive dashboards, reports and strategic analyses; partner with data & analytics to build analytics dashboards.
• Lead, coach, and develop a small, high-impact team that supports analysis, commercialization, and strategic planning

Required qualifications, capabilities and skills:

• 15+ years of experience in strategy, GTM, product commercialization, or growth leadership within financial services, payments, or technology.
• Proven success driving enterprise-scale strategic initiatives and influencing executive stakeholders in a complex, matrixed environment.
• Strong understanding of digital payments, merchant ecosystems, and cardholder engagement models.
• Product and technology fluency with the ability to link market needs to digital enablement.
• Demonstrated collaboration with D&A, Finance, Controls, and Compliance to drive compliant, data-led decision-making.
• Exceptional leadership, executive presence, and communication skills; experience managing and mentoring high-performing teams.

About Us
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.