Executive Director Software Engineering

Calling All Esteemed Leaders! Are you a software engineering leader who excels at solution architecture, technical strategy, engineering quality, and team development? Do you thrive in complex environments where innovation, data, and cross-functional collaboration come together to deliver meaningful value for caregivers? If so, we invite you to explore this leadership opportunity with Providence.

The Role

The Executive Director will shape how Providence uses enterprise application data to inform decisions, improve operations, and create value. As the leader of the data and reporting strategy for Enterprise Business Applications and Technologies, this individual will serve Providence Shared Services and users across the organization by strengthening the data and reporting capabilities supporting Human Capital, Finance, Supply Chain, workforce management, and related enterprise platforms.

The leader will bring business stakeholders, executives, architects, engineers, analytics teams, and service partners together around a unified strategy and operating model. The mandate is to transform fragmented data and reporting capabilities into an integrated, governed, and trusted enterprise ecosystem that reduces duplication, establishes authoritative data sources, accelerates insights through self-service reporting, protects sensitive information, and enables predictive and proactive decision-making.

Beyond defining the strategy, the Executive Director will lead its execution. This includes establishing the roadmap and engineering standards, guiding architecture and delivery, developing organizational capabilities, managing cross-functional dependencies, and ensuring solutions are secure, reliable, supportable, adopted, and continuously improved. The successful leader will balance immediate stakeholder needs with the foundational investments required to create lasting enterprise value.

What You'll Do

• Responsible for all software solution, architecture strategy, software design and engineering deliverables for the portfolio that they support. 
• Leads the group to design technical solutions that deliver the expected value to the partner, and business objectives to PSJH. Ensures that the technical vision and designs are iterative and well-positioned for successive releases. 
• Anticipates industry and market trends, advises business leaders on new solutions, and consistently defines successful technical solutions that succeed in the marketplace. 
• Guides the creation of conceptual models for new solutions and the future solution direction that incorporate market, technology, and business trends. 
• Advises business leaders on needed capabilities and technologies, and how to build or acquire them to realize the future solution vision, over multiple releases. 
• Uses a cross-service perspective to lead the planning and design of technical solutions that defines software, tools, cloud services, processes, role assignments, dependencies, and documentation, resulting in a complete solution that delivers manageable, supportable, performant, resilient services that meet KPIs. 
• Promotes a culture of quality and ensures that the standards of the Engineering teams, including PM, Development, and Test, are consistent with the overall service objectives. 
• Leads software engineers in the architecture and design of solutions for unit, integrated, load/performance and security testing of software solutions to meet quality KPIs. 
• Demonstrates deep knowledge of data; knows what data is needed, how to find new or missing data, connects disparate or ambiguous data, and describes defects, their impact and relevance to the caregiver-focused scenario and to the solution in a concise and impactful way within the scope of the job. 
• In some positions, uses caregiver or partner knowledge to guide integration testing across groups within the division. 
• Prioritizes work across teams for multiple software solutions and rebalances priorities to respond to changes. Removes barriers to the group's agility to enable teams to shift priorities quickly without losing solutions. 
• Promotes a group culture of quality and ensures that the teams' standards are consistent with the overall solution objectives. Makes difficult decisions to meet quality and shipping goals. 
• Optimizes or transforms the engineering lifecycle for the solution or division to achieve significant engineering system improvements that enable caregiver and business goals. 
• Drives new ways of thinking across the division to improve quality, engineering solutions, and responsiveness to feedback and changing priorities. 
• Works with service engineering to define and build the tools to support the software solution. Works with service engineering to define the hand-off process between software engineering and service engineering. 
• Has a sense of pride, commitment, and personal accountability for the end-to-end solution quality, completeness and resulting user experience for the life of the solution. Uses the solution regularly to understand it thoroughly and discover ways to improve it. 
• Resolves issues throughout the life of the solution, including those outside of their area of responsibility as needed; opens discussions with peers to take action when needed to ensure the success of the solution. 
• Builds a diverse team with capabilities needed to achieve current and future business objectives. Balances the development of existing employees while bringing in new external and internal talent. Creates an inclusive work environment where every employee can effectively engage and wants to be part of the team. Responsible for hiring, talent development, and performance management of managers and individual contributors. 
• Effectively communicates business strategy and goals and how they align to the team's work. Plans the team's work to achieve goals and responds effectively to changing priorities, maintaining team energy and results. Holds the team and individuals accountable for results and recognizes appropriately. Partners and collaborates with other teams and peers on related deliverables, and effectively leverages others in relevant work streams. Facilitates an environment of inclusion that leverages diverse perspectives and talent to better represent and understand our global caregivers. 
• Through behaviors and actions, sets an example and represents the PSJH Values and PSJH culture.

What You'll Bring

Education & Credentials

• Bachelor's Degree in Computer Science and Engineering, Mathematics, Engineering and related technical fields; or equivalent education/experience.
• Master's Degree in Computer Science and Engineering, Mathematics, Engineering and related technical fields (preferred).

Experience & Expertise

• 10 or more years of leading technical teams in a complex and fast-paced environment.
• Strong experience with leveraging the power of data and metrics to drive behavior, process and priority decisions across the team and IS.
• Experience in a healthcare environment (preferred).
• Expert in software engineering best practices, having the ability to work hands-on and to teach and grow others in the knowledge and skills.
• Demonstrated success defining and implementing enterprise data and reporting strategies, target-state architectures, multiyear roadmaps, governance models, and measurable outcomes.
• 5 or more years of leadership experience across ERP, Human Capital, Finance, Supply Chain, workforce management, or comparable enterprise application portfolios, with a strong understanding of how transactional systems, integrations, data platforms, analytics, and reporting capabilities work together.
• Demonstrated ability to build trusted relationships with business stakeholders, technology executives, architects, engineers, and service teams
• 5 or more years of experience working with Oracle Fusion Data Intelligence.
• Experience working with Azure Cloud data and reporting technologies on, Snowflake Cloud (preferred).

Professional & Leadership Capabilities

• Proven ability to play an influential role not only within their functional area but across their division and across IS for their level of technical and business domain expertise.
• Demonstrated ability to effectively build positive relationships with colleagues, customers and executive leadership and align, cross-functionally, to other teams' roadmaps, strategies and policies.
• Strong ability to work as a key member of a tight-knit executive leadership team to create a high-performing team that will drive necessary change and leadership, in a consistent way, throughout the organization.
• Ability to demonstrate and act as a key software engineering leader across the IS team to drive consistent methods and processes that will demonstrate PSJH is a leader in the healthcare technology space.
• Proven ability to perform work independently with minimal supervision, to lead and grow a technical team, growing and hiring the next set of technical and management leaders.
• Proven ability to prioritize responsibilities and to organize the workload to ensure that timeframes are met and the work is successfully completed within deadlines.
• Demonstrated ability to make proper trade-offs between quality, time, scope, and resources to ensure the solution matches the requirements and obtains the maximum value for PSJH.

Why Join Us?

• End-to-End Engineering Leadership: Take ownership of software architecture, design, engineering quality, and the resulting caregiver experience throughout the life of each solution.
• Strategic Technology Impact: Shape technical solutions, capabilities, and future direction based on business needs and market and technology trends.
• Engineering Excellence: Advance software engineering practices, testing, data-informed decision-making, lifecycle improvement, and responsiveness to changing priorities.
• Team & Culture Leadership: Build and develop a diverse, inclusive engineering team while fostering quality, accountability, collaboration, and alignment with PSJH Values and culture.

Ready to Shape the Future of Healthcare?

If you are an experienced software engineering leader with expertise in solution architecture, engineering quality, technical strategy, and team development, we encourage you to apply and help create solutions and services that deliver meaningful value for Providence caregivers.

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve.