Executive Strategic Operations Analyst - Technology

This role offers a hybrid work schedule while providing the opportunity for in-person collaboration at our Buffalo, NY Tech Hub.

Works closely with senior managers within the Division of Technology to manage key initiatives, including supporting critical cross-functional projects tied to the Bank’s strategic objectives, improving risk management, and ensuring efficiency and sustainability of core processes. Leads and/or supports design, planning, and implementation for time-sensitive, critical programs and projects. Facilitates coordination across internal program teams, senior leaders, and partner groups to ensure alignment and delivery.

• Participate in planning and implementing initiatives to achieve short- and long-term business objectives and strategic outcomes. Support development of project roadmaps and plans.

• Provide analytical support for divisional and Bank-wide projects, including summary-level data analysis, interpretation, and development of actionable insights.

• Perform intermediate data manipulation and formatting using tools such as pivot tables, charts, and structured reporting to inform decision-making.

• Develop and produce ad-hoc and automated reports, including workflow, project status, and trend analysis.

• Synthesize qualitative and quantitative information into clear, concise summaries for senior leadership and stakeholder decision-making.

• Coordinate discussions and agenda development for regular meetings with internal program teams, senior leaders, and partner groups to drive alignment and progress.

• Understand and adhere to the Company’s risk and regulatory standards, policies, and controls in accordance with the Company’s Risk Appetite. Identify risk-related issues needing escalation to management.

• Promote an environment that supports belonging and reflects the M&T Bank brand.

• Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.

• Complete other related duties as assigned

• Bachelor’s degree and a minimum of 3 years’ relevant work experience, or in lieu of a degree, a combined minimum of 7 years’ higher education and/or work experience, including a minimum of 3 years’ relevant work experience

• Strong attention to detail

• Experience working independently and functioning as a member of a team

• Strong analytical ability

• Creative problem-solving skills

• Strong interpersonal skills necessary for business partner relationships within and outside the organization

• Strong written and verbal communication skills

• Self-motivated

• Results-driven

• Well-organized

• Experience handling multiple tasks and working under time constraints in support of various assignments

• Highly proficient with personal computers and pertinent spreadsheet, database, graphing, and presentation software

• Bachelor’s degree in Finance, Economics, Math, Accounting, Engineering, or Business Administration

• Minimum of 4 years’ relevant work experience

• Banking/financial industry experience

• Six Sigma, Lean or Process Improvement, or project management-related education

• Experience with SQL, programming and statistical software

• Experience with financial, regulatory and/or process analysis, and technical writing

• Curious and innovative