EXPORTS MANAGER

Location: Jamaica, Queens, NY (JFK)

Department: Operations, Export

Reports To: Operations Manager

Worker Category: Full Time Regular

FLSA Status: Exempt

Pay Frequency: Weekly

Salary Range: $75K to $85K Annually

Schedule: Monday through Friday

Remote Eligibility: On-site 

About Ferrari Express

Ferrari Express Inc., a Ferrari Group company, provides secure logistics and armored transportation for high-valued good Our teams operate in environments that demand precision, discretion, and accountability, and we serve clients who expect nothing less.

Position Summary

We are seeking an experienced Export Manager to lead our international air export operation in New York. In this role you will own the complete export cycle, from quotation and documentation through carrier tender and delivery, and you will be accountable for team performance, regulatory compliance, and client satisfaction. You will lead the export team, set departmental standards, serve as the senior escalation point for clients, and partner with leadership to grow the business. This is a visible leadership role within a global group, with direct exposure to senior leadership and genuine opportunity for advancement.

Key Responsibilities

• Lead and directly supervise the Air Export team, setting daily priorities and assigning work by destination, value, and service level
• Recommend hiring, promotion, and performance decisions, and coach and develop team members through regular feedback and formal reviews
• Review and approve team schedules, time records, and overtime in line with Company policy
• Oversee the complete air export cycle, including quotation, booking, pickup coordination, documentation, screening, carrier tender, tracking, and proof of delivery
• Manage high value and time sensitive shipments, including hand carry assignments and international trade show consignments
• Maintain strict chain of custody in coordination with vault, security, and armored transport teams
• Ensure accurate AES filing and compliance with the Foreign Trade Regulations, Export Administration Regulations, and restricted party and OFAC screening
• Ensure compliance with luxury sector requirements, including Kimberley Process Certificates, U.S. Fish and Wildlife Service declarations, CITES permits, and ATA Carnets
• Uphold TSA air cargo security requirements, including known shipper procedures and cargo screening
• Serve as the senior escalation point for export clients and support quoting, pricing, and margin performance
• Manage airline and ground handler relationships, negotiate rates and space, and monitor vendor service levels
• Ensure billing accuracy and cost control in SAP and report department performance to leadership monthly
• Establish and maintain written procedures, performance indicators, and continuous improvement initiatives

Minimum Qualifications

• Five or more years of international air export experience with a freight forwarder, airline, or secure logistics provider
• Two or more years of supervisory or management experience leading an operations team
• Working knowledge of air waybills, AES filing, Schedule B classification, Incoterms, and export documentation
• Proficiency with a freight management system such as CargoWise, Magaya, or Logiair
• High school diploma or equivalent
• Sound judgment, discretion, and integrity when handling confidential information and high value assets
• Strong communication, organization, and problem solving skills, with the ability to perform accurately under time pressure
• Ability to obtain and maintain the airport and cargo security access credentials required for this role by federal regulations
• Ability to complete required hazardous materials training before handling or certifying regulated goods

Preferred Qualifications

• Experience handling jewelry, precious metals, timepieces, fine art, or other high value cargo
• Bachelor’s degree in logistics, supply chain management, international business, or a related field
• SAP experience
• IATA Dangerous Goods Regulations certification, NCBFAA Certified Export Specialist designation, or Licensed Customs Broker credential

Work Environment

• Office and warehouse environment within an airport cargo facility with secured areas and controlled access
• Standard schedule of Monday through Friday, with occasional early, late, or weekend work during peak periods and trade show seasons
• Occasional lifting of packages up to 25 pounds

Compensation and Benefits

The salary range for this position is $75K to $80K per year. Final compensation is based on experience, qualifications, and internal equity.

• Discretionary performance bonus eligibility
• Medical, dental, and vision coverage
• 401(k) with employer contribution
• Life insurance and short and long-term disability coverage
• Flexible Spending Account and Health Savings Account options
• Commuter benefits for transit and parking
• Paid time off and paid holidays
• Training and advancement opportunities within Ferrari Group

Employment Conditions

Employment is contingent upon reference checks, verification of employment history and credentials, and drug testing. All new employees serve an introductory period. Employment with Ferrari Express Inc. is at will.

Equal Opportunity Employer

Ferrari Express Inc. is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Ferrari Express Inc. maintains a Drug-Free Workplace.