Megaport is seeking expressions of interest from experienced Account Managers or Commercial Customer Success Managers for future Customer Success Manager opportunities. The role will involve supporting customers in a high-growth Network as a Service technology company and helping maintain strong commercial customer relationships. Applicants will be considered for upcoming openings and may receive early visibility into roles across Megaport’s global team.
About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.
The Opportunity:
We are seeking expressions of interest from highly motivated and experienced Account Managers or Commercial CSMs for future roles.
Submitting your expression of interest ensures you are considered for upcoming Customer Success Manager roles, providing early visibility into opportunities to join a high-growth, innovative team.
#LI-DNI
If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected]
NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.
Similar Jobs
Artificial Intelligence • Cloud • Information Technology • Sales • Security • Software • Cybersecurity
Leads the technical direction, architecture, training, fine-tuning, evaluation, and scalable inference of LLM and agentic AI systems for cybersecurity products. The role requires hands-on work with PyTorch, distributed training, model optimization, context engineering, and production AI infrastructure. It also involves setting engineering standards, leading design reviews, mentoring senior engineers, influencing product investments, and delivering organization-wide technical outcomes.
Top Skills:
Agentic AiAWSCudaDeepspeedDistributed SystemsDpoFlashattentionFsdpGrpoLlmsLoraPagedattentionPrefix CachingPythonPyTorchQloraQuantizationSglangSpeculative DecodingTensorrt-LlmTritonVllm
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
As an Audit Manager, you will manage audit engagements, assess risks, ensure GAAP compliance, lead teams, and develop client relationships.
Top Skills:
Fasb Accounting Standard UpdatesGaap
Cloud • Fintech • Software • Business Intelligence • Consulting • Financial Services
Lead advisory engagements for manufacturing clients by reviewing financial reporting, analyzing KPIs, providing technical accounting guidance, recommending process improvements, developing budgets/forecasts, and mentoring staff while collaborating with offshore teams to improve service delivery.
Top Skills:
FishbowlKatanaMS OfficeNetSuiteQuickbooks Online
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
