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Hereford Insurance Company

First Report Representative (On-Site)

Posted 5 Days Ago
Be an Early Applicant
In-Office
Long Island City, New York, NY, USA
40K-46K Annually
Entry level
In-Office
Long Island City, New York, NY, USA
40K-46K Annually
Entry level
Receives and enters new insurance loss reports into the claims system, adds or transfers claim units, completes ISO claim searches, indexes mail, sends correspondence, and handles high-volume phone calls. The role requires basic auto insurance claims knowledge, police report reading ability, strong customer service and multitasking skills, proficiency with Microsoft Office, and full-time on-site work in Long Island City, NY.
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Summary

Responsible for receiving and entering first reports into claim system and sending associated correspondence for Claims Departments.

Essential Duties & Responsibilities

• Index mail.

• Input new losses into Claims System.

• Add/Transfer new losses, claim units. 

• Complete ISO claim searches.

• Send claim correspondence.

• Receive, make and transfer phone calls. 

Other Duties

• Overtime required periodically.

Qualifications

• Insurance Claims Knowledge; a basic understanding of the type of claims generated from a car accident.

• Ability to read a police report.

• Excellent Customer Service skills.

• Ability to handle high call volume.

• Ability to multitask.

• Knowledge in Microsoft Suite, Outlook, Word and Excel.

• Ability to use imaging system.

• Work well in a team environment.


Please note that this is a100% on-site position located in Long Island City, NY 

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