Franchisee Partnership Manager (New York, NY)

Why Vagaro? At Vagaro, we believe in fostering a collaborative and inclusive work environment where every team member can thrive. Our culture is built on innovation, continuous learning, and a passion for making a positive impact. We support our employees' growth and vision for themselves, offering opportunities for professional development and career advancement. Join us and be part of a team that values creativity, teamwork, and a commitment to excellence. Plus, we know how to have fun while getting the job done!

What You'll Be Doing: The Franchisee Partner Manager (FPM) is a quota-carrying, relationship-driven role responsible for driving adoption, revenue growth, and long-term success across assigned franchise partners.

Serving as the primary corporate point of contact for Vagaro contracted Franchises, the FPM blends strategic account management, consultative selling, and operational coaching to help franchise partners grow their business while expanding product adoption and monetization across the franchise networks.
This role directly influences new signups, expansion revenue, and franchisee engagement, with commission and performance tied to clearly defined adoption and revenue targets.

Compensation Details:

• Base: $60,000 - $70,000 
• Annual On Target Earnings (OTE): Up to $140,000

Your Impact:

• Franchisee Partnership & Revenue Ownership
  • Own a quota-carrying book of franchise partners, with compensation tied to performance against adoption and revenue goals
  • Drive new location signups, product adoption, and expansion opportunities within assigned franchise territories
  • Execute structured outreach, enablement, and follow-up strategies to convert franchise interest into measurable results
• Consultative Coaching & Enablement
  • Act as a trusted advisor to Franchisees, assisting them in setting actionable, measurable business goals tied to growth, retention, and profitability
  • Deliver tailored coaching, training, and enablement to franchise partners and their location teams
  • Translate product value into real-world franchise outcomes through data-backed recommendations
• Performance & KPI Management
  • Analyze franchise and location-level KPIs, adoption metrics, and usage data to identify opportunities for growth
  • Develop and execute action plans to improve adoption, activation, and ongoing engagement
  • Provide accountability through consistent follow-up and progress tracking
• Strategic Growth Initiatives
  • Partner cross-functionally with Sales, Marketing, Education, Product, and Ops to support franchise-wide initiatives
  • Support beta programs, pilots, and new product launches within the franchise network
  • Ensure brand consistency and best-practice execution across multi-unit operations
• Relationship Management
  • Build and maintain strong, long-term relationships with franchise owners and key decision-makers
  • Serve as the primary escalation point for franchise partner needs related to adoption and growth
  • Represent the voice of the franchise partner internally to influence strategy and execution

What You Bring:

• Must be located in: New York, specifically in the Manhattan or Brooklyn markets
• 4+ years of experience in multi-unit franchise operations, franchise sales, partnerships, or account management
• Experience in a quota-carrying, performance-based role preferred
• Bachelor’s degree or equivalent professional experience
• Proven ability to manage complex relationships across multiple stakeholders
• Strong analytical skills with experience interpreting KPIs and performance data
• Excellent communication, presentation, and stakeholder management skills
• Comfort working in a fast-paced, ambiguous, growth-oriented environment

Joining Vagaro offers you an exciting opportunity to be part of a growing and innovative company that is revolutionizing beauty, wellness, and fitness software. As an FPM, you will have the chance to shape Vagaro's success and make a significant impact on the success of our partnerships efforts.

If you are driven, ambitious, and passionate about sales, we invite you to apply for this position. Please submit your resume outlining your relevant experience and why you believe you would be a great fit for the role.

• Attractive Base Compensation & Commission: Enjoy a competitive salary paired with commission.
• Generous PTO: 15 accrued days, plus 10 company holidays annually.
• Health & Wellness: Comprehensive healthcare, dental, and vision plans for you and your family. 🏥
• Exclusive Perks: Discounts on attractions, theme parks, shows, sports events, movies, hotels, and more through TicketsAtWork. 🎟️
• Beauty Perks: $30/month reimbursement for any Vagaro service, including health, beauty, or wellness treatments. 💅
• Food Perks: Complimentary DoorDash DashPass subscription. 🍽️
• Growth Opportunities: College Assistance Reimbursement, access to EAP & Work/Life Programs, and a LinkedIn Learning account to master new skills. 📚
• Financial Security: 401k program with 4% matching and optional life/supplemental insurance. 💰

Equal Opportunity Employer:
Vagaro is proud to be an Equal Employment Opportunity and affirmative action employer. We foster an inclusive environment where individuals are evaluated without discrimination based on gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, veteran status, or any other characteristics protected by law.

Privacy Policy:
Your privacy matters! At Vagaro, we are committed to protecting your personal information. Before proceeding with your application, please review our Employee and Applicant Privacy Notice here. By submitting your application, you acknowledge that you have read and understood our Privacy Notice, which outlines how we collect, use, disclose, and protect your information during the recruitment and employment process.

Vagaro is an E-Verify employer. Learn more at www.e-verify.gov

Learn More About Vagaro:
Visit us at vagaro.com/pro and vagaro.com to learn more.