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Teleperformance

Fraud & Risk Analyst - Mandarin- Kuala Lumpur

Posted 2 Days Ago
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Remote
Hiring Remotely in Mỹ
Mid level
Remote
Hiring Remotely in Mỹ
Mid level
Analyzes financial transactions to detect and prevent fraud, investigates incidents, records losses, performs root cause analysis, and recommends control improvements. The role monitors emerging fraud threats, maintains industry intelligence networks, supports fraud risk infrastructure, and provides training and guidance to business and support teams on fraud awareness and mitigation.
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Overview

We are looking for a Fraud Analyst responsible in detecting and preventing fraudulent activities by analyzing financial transactions, identifying suspicious patterns, and conducting investigations to mitigate financial losses.


Qualifications
  • University Degree or equivalent preferred.
  • A minimum of 3 years in practical fraud risk management.
  • Experience and familiarity with fraud surveillance and monitoring systems are advantageous.
  • Experience in law enforcement and investigation processes would be an added advantage.
  • Have good working knowledge of cyber frauds and social engineering modus operandi.
  • Have knowledge of the financial services industry, specifically in banking
  •  
  Responsibilities
  • Manage responses to fraud incidents escalated to FRM
  • Investigations, booking of fraud losses and reporting in a timely manner
  • Doing root cause analysis and suggest improvements in controls and processes
  • Ensure a good and effective market intelligence network by maintaining a working relationship with industry members to keep abreast of fraud management developments, threats and trends. Pro-actively propose additional or new mitigating measures to manage emerging fraud risks, based on changing fraud trends and landscape.
  • Recommend and assist in development of infrastructural support for FRM functions.
  • Support the fraud risk awareness by providing staff training, guidance and advisories to Business and Support Units on fraud incidences.
 

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