Manage and grow Complex’s Snapchat presence by creating, curating, editing, and publishing real-time content. Responsibilities include community and DM management, identifying viral trends, pitching social content, coordinating editorial workflows, developing vertical video, using AI tools, producing creative assets, tracking platform best practices, and optimizing tactics for audience growth, traffic, views, and engagement.
Company And Culture
Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.
Working Hours
Monday through Friday 10am - 6pm EST. On-site in our NYC office is preferred, open to remote applicants as well.
What You'll Do
- Develop, refine, and oversee the voice of Complex Snapchat, exhibiting excellent judgment and audience-sensitive framing.
- Create, curate, and be responsible for all content published to the Complex Snapchat network.
- Lead community management, moderation, and DM management using a deep understanding of the Complex tone and voice.
- Surface and pitch viral, breaking, and social-friendly content to our news and social team.
- Ideate, source, and create original real-time content for Complex’s Snapchat audience, identifying memes, moments, and trends at the cusp of virality.
- Manage workflow of editorial social posts, working with the branded social team to coordinate posting and schedules.
- Implement and utilize AI tools to improve efficiency and serve as a thought-partner.
- Develop and ideate new and fresh ideas for Snapchat video content.
- Execute the voice of Complex Snapchat, exhibiting excellent judgment and audience-sensitive framing.
- Develop creative assets in Photoshop and Premiere/CapCut.
- Support all social goals (growth, traffic, views, and engagement) and be accountable for providing vertical-specific tactics, strategic pivots, and added direction when needed.
- Track and share social and platform best practices with internal teams, providing best-in-class examples where possible.
Who You Are
- 2-3 years of social media and editorial experience with a publisher or brand.
- Extensive knowledge of the internet, pop culture, and vertical video.
- Previous Snapchat publishing experience strongly preferred.
- A deep understanding of the Complex’s content, voice, and tone.
- Must be proficient in Adobe Creative Suite (Photoshop & Premiere).
- Must be proficient in mobile editing softwares, particularly CapCut.
- Experience with AI image generation.
- Positive, intuitive, proactive, and collaborative team player.
- Strong writing and communication skills, proofreading experience, and quick decision-making skills.
- Robust knowledge of streetwear/fashion and how it connects to areas such as pop culture + sports + music.
- Possess a deep understanding and fluency surrounding Snapchat and social video.
- Proven track record in driving audience and consumer action on social media.
- Remain up-to-date on what our competitive set is doing to ensure that our lane isn’t being stepped on.
- Self-management skills + take charge attitude.
- Core Competencies: Possesses an entrepreneurial spirit, Thinks strategically and analytically, Pushes for creative and out-of-the-box ideas, Action-oriented, Drives results, Cultivates innovation
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.
Complex NTWRK New York, New York, USA Office
New York, New York, United States
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