The Front Desk Associate will welcome guests, manage reservations, handle payments, and maintain a tidy reception area, ensuring professional customer service.
Position Summary: We are looking for a reliable and professional Front Desk Associate to join our team. The ideal candidate has prior experience in luxury hospitality or front desk operations.
Essential Duties and Responsibilities:
• Welcome and assist members and guests upon arrival
• Manage reservations, bookings, and confirmations
• Handle payments and transactions via POS systems
• Answer calls and respond to inquiries professionally
• Maintain a polished and organized reception area
Knowledge, Skills and Abilities:
• Familiarity with booking systems or POS software
• Strong communication and customer service skills
• Professional appearance and demeanor
• Organized, reliable, and detail-oriented
Education & Experience:
• Previous experience in hospitality or front desk reception preferred
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