Front Office Receptionist (28709)

Join our Page Trucking Team today!

Shift: Monday-Friday / 7:30am-4:30pm

Hourly rate: $18.00-25.00 (based on experience)

Job purpose

The Front Office Receptionist serves as the first point of contact for visitors, employees, drivers, customers, vendors, and business partners. This role is responsible for creating a professional, welcoming, and organized front-office experience while supporting daily administrative operations.

The Front Office Receptionist manages incoming communications, visitor access, driver and new hire arrivals, mail services, and event coordination. This position requires exceptional organizational skills, strong attention to detail, excellent customer service, and the ability to work independently while managing multiple priorities.

Essential Duties and Responsibilities

Front Desk & Visitor Management

• Serve as the primary receptionist and first point of contact for all visitors and callers.
• Answer, screen, and direct incoming phone calls in a professional and courteous manner.
• Maintain an accurate and up-to-date company phone directory.
• Welcome visitors, vendors, candidates, and contractors upon arrival.
• Manage visitor sign-in procedures and issue visitor badges as required.
• Ensure visitors are directed to the appropriate department or meeting location.
• Maintain front lobby and reception areas in a professional and organized manner.
• Monitor building access and assist with visitor security protocols.

Driver & New Hire Orientation Support

• Coordinate the arrival and check-in process for new drivers and employees attending orientation.
• Notify hiring managers, trainers, orientation coordinators, and department representatives of arrivals.
• Ensure orientation attendees are properly signed in and directed to the appropriate location.
• Prepare orientation materials, welcome packets, and supplies as needed.
• Serve as a resource for visitors and new hires during the onboarding process.

Mail & Office Services Administration

• Receive, sort, and distribute incoming mail, packages, and deliveries to the appropriate departments.
• Process and prepare outgoing mail, overnight shipments, and other correspondence.
• Maintain shipping records and coordinate with shipping vendors when necessary.
• Ensure timely and accurate handling of all company mailing activities.
• Provide general administrative and clerical support, including filing, document preparation, scanning, and other office functions.

Event Coordination

• Coordinate company meetings, employee events, recognition programs, celebrations, and other internal activities.
• Assist with vendor communications, catering, room setup, scheduling, and logistics.
• Track event details and support successful execution from planning through completion.
• Promote employee engagement initiatives and workplace culture activities.

Administrative Support

• Maintain accurate office records and departmental directories.
• Support company communications and administrative projects as assigned.
• Assist with data entry, reporting, scheduling, and document management.
• Maintain confidentiality of employee and company information.
• Perform additional duties as assigned to support office operations and company objectives.

Company Benefits:

• Meritain Aetna (offer two health plans)
• Company Sponsored Health Card
• Dental (Ameritas)
• Vision (two plans offered, VSP & Eyemed)
• Colonial Voluntary Supplemental Plans (Accident, Medical Bridge, Cancer and Life Insurance Plans)
• Company Paid Life Insurance Policy
• Pet Insurance / Pet Discount Program
• EAP- Employee Assistance Program
• 401K with Company Match
• Profit Share Program 

Qualifications

Education & Experience

• High School Diploma or GED required.
• Associate degree preferred.
• Minimum of two (2) years of receptionist, customer service, administrative support, or office coordination experience preferred.

Knowledge, Skills & Abilities

• Exceptional customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Highly organized with excellent attention to detail.
• Self-motivated with the ability to work independently.
• Strong problem-solving and critical-thinking skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Outlook, Word, Excel, and other Microsoft Office applications.
• Ability to professionally interact with employees, drivers, customers, and visitors at all levels of the organization.
• Ability to maintain confidentiality and exercise sound judgment.

Safety in the Workplace

• Employees should take reasonable care of their health and safety no matter where they are or what they are doing. This is especially true in the workplace, where your actions can affect both your own safety and that of others. Your cooperation in making sure you receive the proper training for your job, understand and follow the company’s health and safety policies, as well as reporting any unsafe conditions is required.

Physical requirements

• Primarily sedentary office position with frequent walking throughout the facility.
• Ability to lift and move up to 40 pounds occasionally.
• Ability to communicate effectively in person and by telephone.
• Ability to use standard office equipment, including computers, printers, and multi-line phone systems.