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Spotify’s Podcast Mission is building platform-grade support tooling to power high-priority podcast and video podcast distribution initiatives. The team enables large podcast networks and creators to distribute content on Spotify at scale, including within Spotify’s growing video podcast ecosystem. This work creates a unique need for robust, reliable internal tools that ensure smooth onboarding, integration, and ongoing operations for some of Spotify’s most important podcast partners. In addition, the team is unifying podcast support tooling across Spotify while building AI-powered, agent-based systems that automate operational workflows. These solutions apply AI techniques to tasks such as onboarding, issue resolution, and coordinating multi-step operational workflows across internal systems, enabling Spotify to support partners and creators more efficiently and optimally at scale. This work is a core part of the evolution of Spotify’s podcast platform.
In this role, you will work closely with backend engineers and SREs as well as the customer support team to design and build platform-grade tooling that runs in production and supports critical podcast workflows. You will contribute directly to Spotify’s podcast platform, taking ownership of systems that are used by internal teams and partners, and helping shape high-impact, high-visibility initiatives across the podcast ecosystem.
What You'll Do
- Design and build platform-grade support tooling that runs in production and supports critical podcast and video podcast workflows.
- Collaborate closely with backend engineers, SREs, and other podcast platform teams to deliver reliable, scalable systems.
- Collaborate with stakeholders such as customer support team and product managers to understand user needs and translate them into effective, intuitive tooling.
- Collaborate with customer support teams to find solutions to problems creators may face.
- Drive the technical direction of new tooling, including applying AI-powered and agent-based approaches to automate and improve operational workflows.
- Improve operational excellence through better reliability, automation, and observability, and share best practices to set the standard across the organization.
Who You Are
- You have experience building and maintaining production frontend applications, and are comfortable working across the full stack when needed.
- You have a proven foundation in frontend development, including component-based architectures, state management, and working with APIs.
- You are familiar with backend systems and services, and are interested in growing your skills in platform and reliability-focused engineering while collaborating closely with backend specialists.
- You care about engineering best practices, automation, reliability, and observability, and want to build systems that are easy to operate and support.
- You enjoy collaborating in a team environment and are open to giving and receiving feedback as part of your growth as an engineer.
- You are curious about applying AI-powered or agent-based approaches to improve developer, support, or operational workflows.
- You have experience with some of the following technologies: React, TypeScript, Node.js, Java, and MySQL, with stronger depth on the frontend side.
- You enjoy working close to users and stakeholders to understand pain points and improve real-world workflows.
Where You'll Be
- We offer you the flexibility to work where you work best! For this role, you can be within the North Americas region as long as we have a work location.
- This team operates within the Eastern Standard time zone for collaboration.
The United States base range for this position is $ 132,948- $ 189,927, plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, a monthly meal allowance, 23 paid days off, 13 paid flexible holidays. These ranges may be modified in the future.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service.
Spotify New York, New York, USA Office
4 World Trade Center, New York, NY, United States, 10007
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
