Global Performance & Talent Operations Specialist

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

We are seeking a results-oriented, analytically-minded Performance & Talent Operations Manager/Specialist to join our HR team. This key role will be responsible for overseeing and enhancing our global talent management processes within Workday, ensuring the seamless execution of performance cycles—including goal setting, year-end reviews, and talent assessments—on a global scale. Additionally, you will develop functional reports and dashboards, providing leaders and HR with actionable insights into our talent landscape.

You will play a pivotal role in designing, implementing, and managing best practices and standards for performance and talent operations while ensuring continuous improvement and global alignment.

Key Responsibilities:

Performance Management Operations

• Configure, administer, and optimize global performance processes within Workday, including goal-setting, continuous feedback, mid-year and year-end reviews, and calibration sessions, tailored to the needs of a global organization.

• Partner with domestic and international HRBPs, L&D, and business leaders to ensure end-to-end performance management activities are effectively deployed and managed according to the global calendar.

• Troubleshoot and resolve technical and operational issues related to performance modules in Workday.

• Provide training and support to HR teams and end-users on processes, process changes, system enhancements, and best practices.
• Identify and execute opportunities for process improvement, automation, or simplification of talent and performance activities.
• Stay up-to-date with external benchmarks and Workday enhancements to incorporate industry best practices in talent management.

Talent Data & Analytics

• Create, refine, and maintain HR and manager dashboards and talent reports in Workday to support HR, business leaders, and executives in critical decision-making.

• Compile and visualize key talent metrics (e.g., talent assessments, high-potential pools, succession, mobility, diversity) to articulate the organization's talent health and bench strength.

• Transform complex data into meaningful insights and recommendations for presentation in executive forums and talent reviews.

Project Management & Change Leadership

• Support and, at times, lead global talent and performance projects, ensuring timely delivery, stakeholder alignment, and comprehensive communications.

• Collaborate to embed performance and talent insights into learning, succession, and development initiatives.

(Preferred) Qualifications & Skills:

• Bachelor’s degree in Human Resources, Business, Data Analytics, or related field.

• 3+ years’ experience in HR Operations, HR Analytics, Talent Management, Performance Management, or related fields, ideally within a global matrixed organization.

• Hands-on Workday configuration experience (Performance & Talent modules highly desirable).

• Demonstrated ability to design and deliver reports, dashboards, and functional analytics in Workday or equivalent HRIS.

• Strong analytical capability with the ability to translate data into actionable insights and recommendations.

• Solid project management and stakeholder engagement skills.

• Excellent communication and presentation skills, with a customer-centric approach.

• Proactive mindset, continuous improvement orientation, and a passion for enabling people, leaders, and business growth through talent data.

For individuals assigned and/or hired to work in New York, Starr Insurance Companies is required by law to include a reasonable estimate of the compensation range for this role. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets: experience and training: licensure and certifications: and other business and organizational needs. A reasonable estimate of the current range is $76,000-$120,000

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.