Global VP Operations and Systems CL

The Global VP Operations and Systems, CL will serve as the strategic and operational link between DP World's regional Contract Logistics (CL) teams and the central Technology group. The role is critical to shaping, aligning, and executing a unified CL strategy mainly focused in the Warehouse Management System (WMS), Transport Management System (TMS) and the digital roadmap with the clear objective to enable the best possible solutions that drive operational excellence and support DP World's growth ambitions.

This role ensures that regional business requirements are accurately captured and embedded in global technology solutions, while also promoting the consistent adoption of global standards—accelerating digital transformation and value creation across the CL organization.

 Key Responsibilities

• Define and continuously evolve the global Contract Logistics technology strategy, aligned with business growth ambitions and the broader digital transformation agenda. Translate regional and customer-specific logistics needs into scalable and future-proof technology solutions.

• Develop a multi-year roadmap for digital solutions and platforms, including WMS, TMS, automation tools, visibility systems, analytics platforms, and customer interfaces. 

• Act as the voice of the regions in technology forums, and the ambassador of the Technology group in business discussions.

• Define and oversee global KPIs, OKRs, and success metrics to measure platform performance, adoption, and business value delivery. 

• Serve as the voice of the regions within global technology forums, and the ambassador of the Technology organization within CL business discussions facilitating cross-regional alignment and best practice sharing to accelerate value realization. 

• Build the right super users community with the regions to ensure the right level of knowledge, Coordinate input into WMS enhancement and roadmap prioritization.

• Support change management and training efforts to facilitate smooth transitions during system upgrades and new deployments. 

• Act as the global owner of WMS and TMS strategy, ensuring consistent deployment standards, scalability, and alignment with business processes. 

• Oversee prioritization of system enhancements and guide product development and vendor interactions. 

• Drive harmonization and reduce customizations through standardized solution adoption. 

• Support compliance with enterprise architecture, data governance, and IT security standards across all platforms. 

• Monitor emerging CL technology trends and propose innovations that could create competitive advantage in coordination with the global Automation and Innovation group.

• Facilitate best practice sharing across regions and identify opportunities for system optimization and standardization.

 

Qualifications, Experience and Skills

• Minimum 10 years in Contract Logistics, with at least 5 years of experience in IT or digital transformation roles.

• Proven success managing WMS systems at scale (e.g., Manhattan, Blue Yonder, SAP EWM, Infor, etc.).

• Global/regional experience in a multinational logistics or supply chain organization preferred.

• Strong stakeholder management and communication skills.

• Deep understanding of CL operations and how digital tools can drive productivity, visibility, and service quality.

• Business-oriented mindset with the ability to challenge and co-create with both tech and operational leaders.

• Project leadership experience, ideally in large-scale WMS implementations.

 

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About Us

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.

DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.

We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.

WE MAKE TRADE FLOW

TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.

About the TeamWe are the leading provider of smart logistics solutions, enabling the flow of trade across the globe. Our comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
We deliver these services through an interconnected global network of 127 business units in 51 countries across six continents, with a significant presence both in high-growth and mature markets. Wherever we operate, we integrate sustainability and responsible corporate citizenship into our activities, striving for a positive contribution to the economies and communities where we live and work.
Our dedicated, diverse and professional team of more than 56,000 employees from 54 countries are committed to delivering unrivalled value to our customers and partners. We do this by focusing on mutually beneficial relationships – with governments, shippers, traders, and other stakeholders along the global supply chain – relationships built on a foundation of mutual trust and enduring partnership.
We think ahead, anticipate change and deploy industry-leading technology to create the smartest, most efficient and innovative trade solutions, while ensuring a positive and sustainable impact on economies, societies and our planet.