Go-to-Market & Operations Intern

Who are Heidi

Heidi is on a mission to half the time it takes to deliver world class care.

We believe that in 2050 every clinician will practice with AI systems that free them from administrative burden and increase the quality and accessibility of care to patients across the world.

Today, we have a suite of tools that modernize documentation. Tomorrow, we’ll equip every healthcare org with AI assistants that undo the tediums of clinical & non clinical work

Our team is a potent mosaic of sage, accomplished leaders & brilliant polymaths hungry to prove it. We achieve in 6 months what it takes our competitors 4 years to do.

We’ve recently raised from a lead US and UK investors to supercharge the incomprehensible growth we’re seeing

Therefore we’re hiring a part-time GTM & Operations Intern to support the growth of Heidi in North America. You’ll make sure our team shows up seamlessly at industry events, while also driving go-to-market projects and supporting customer operations. This role is perfect for someone sharp, detail-oriented, and motivated to learn the inner workings of a GTM and customer success team in a fast moving environment.

This is a unique opportunity to gain hands on experience across go-to-market, customer operations, and event execution while supporting the growth of fast-moving healthcare AI company.

What you’ll do

• Assist with onboarding processes, ensuring new clinicians have a smooth start with Heidi.

• Support project implementation and operations across North America, helping GTM initiatives land successfully.

• Prepare GTM materials (desks, collateral, case study summaries) that help our sales and marketing teams stand out.

• Conduct targeted research to support partnerships, sales opportunities, and marketing campaigns.

• Coordinate end-to-end logistics - registrations, vendor forms, booth services, shipping, swag, hotels, and travel.

• Own timelines and budgets so our teams can focus on connecting with customers and partners.

• Ensure smooth wrap-up after each event with lead uploads, expense reconciliation, and organized handoffs to sales and marketing.

• Highly organized, detail oriented, and deadline driven individuals

• Familiarity with Google Workspace, Notion, HubSpot, and Excel, a plus

• Strong communications skills and ability to collaborate with cross-functional teams

• Comfortable managing multiple projects with shifting priorities

• Previous experience in event coordination, operations, or marketing support, a plus

• This is a part-time position (15-20 hour per week)

• Remote, US

• Experience in healthcare is great, but not required.

Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships we want to hear from you.