Lead corporate IT strategy and build a greenfield IT operating model across US and UK. Own identity and access, endpoint/MMD standards, SaaS consolidation, vendor management, security posture, incident readiness, AI governance, training, and alignment with field IT for multi-site retail operations.
About Blank Street
Blank Street is on a mission to become the defining food & beverage brand of our generation. At 100+ locations, we’ve built one of the fastest-growing consumer brands in the US and UK, and are quickly becoming the go-to spot for the next generation of coffee and matcha drinkers. With a large global roadmap ahead, we’re shaping the future through elevated beverages, thoughtful store designs, and hospitality-driven experiences.
Add a Spark to the OrdinaryCorporate IT is a critical enabler of how Blank Street grows, powering our teams to move fast, stay connected, and operate securely at scale. This role leads the strategy and execution of Corporate IT, with clear decision-making ownership and close, dotted-line partnership with Field IT leads across the US and UK to ensure a seamless, high-performing experience across every store and office.
What You’ll Own:- Corporate IT strategy and operating model (support intake, prioritization, escalation, documentation)
- Dotted-line partnership with Ishaq (UK Field IT) and alignment with the US Field IT hire — you set global strategy and standards, local teams execute
- Security fundamentals: identity, access, endpoint security posture, incident readiness
- MDM and endpoint standards: provisioning, compliance, refresh cycles, secure configuration baselines
- SaaS consolidation: reduce sprawl, manage vendors, improve cost and risk controls
- Training and enablement: onboarding/offboarding, security hygiene, self-serve playbooks
- AI enablement and governance: safe usage policy, approved tools, training, evaluation of new tools
- Field IT alignment (US + UK): standards, tooling alignment, decision-making, escalations
- Senior operator who can set strategy and build an IT operating model from scratch — this is a greenfield function
- Strong security and risk mindset with practical, hands-on execution
- Clear communicator who can train and influence across the business, from store teams to executives
- Comfortable working across geographies (US + UK) and multiple retail sites
- Experience with AI governance and establishing safe usage policies across an organization
- 8+ years in Corporate IT, IT Operations, Security, or related roles
- Hands-on experience with identity/access management and endpoint management (MDM)
- Experience consolidating SaaS tools and managing vendors/budgets
- Experience operating across multiple sites and geographies
- Experience building or scaling an IT function (not just maintaining an existing one)
- Familiarity with AI tool governance and policy development is a plus
- Background in retail, hospitality, or multi-site consumer businesses is a plus
- $150,000 - $200,000 annual base salary
- Blank Street, in good faith, believes that the posted salary range is accurate for this role in New York City at the time of posting. Our salaries are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package. Additional components include equity, healthcare benefits, paid time off and various work perks (commuter benefits, free coffee). Details will be discussed during the interview process. Blank Street may pay more or less than the posted range based on factors such as relevant experience and skills, qualifications and location, among others. This range may be modified in the future.
- Equity package
- 15 days of paid annual leave (on top of company-observed holidays and sick time)
- Three health plan options, with full coverage available for two employee-only tiers
- Commuter benefits
- Parental leave
- Bereavement leave
- Exclusive access to our coveted Regulars program – yes, that means free coffee, matcha and more! ☕️
- Regular social outings with the team
- Free Blank Street swag
Blank Street New York, New York, USA Office
Our Headquarters are in the heart of Williamsburg with a great view of the Manhattan skyline over the East River. Our biggest HQ perk: we are walking distance from 4 of our coffee shops. Never again will you chose between being on time to work or grabbing a coffee in the morning!
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