Head of Global Strategic Accounts (GSA)

Grade Level (for internal use):

The Team

The Global Strategic Accounts team is responsible for the overall strategy, growth, and health of S&P Dow Jones Indices' relationships with a focused portfolio of the world's largest asset management clients. Leveraging deep industry knowledge to engage at the executive level, the team partners across S&P DJI and the broader S&P Global enterprise to shape and execute client strategy, ensuring revenue and relationship objectives are consistently met.

Responsibilities and Impact

This role calls for a leader who pairs commercial and relationship strengths with genuine strategic and analytical depth, and who leads through partnership and influence across a complex global organization.

• Lead the strategy, execution, and commercial performance of a focused portfolio of S&P Dow Jones Indices' most significant global asset management relationships, with clear accountability for growth, retention, and relationship health at both the individual account and portfolio level
• Establish a disciplined internal account planning and review cadence, conducting in-depth strategic reviews of each account alongside portfolio-level reviews that assess performance, opportunity, and risk in the aggregate
• Build and own a metrics-driven operating model for the team, including account and portfolio scorecards and executive dashboards that track commercial performance, share of wallet, pipeline development, and depth of relationship connectivity across asset classes and regions, and report regularly on portfolio health to S&P DJI and S&P Global senior leadership
• Lead a consistent rhythm of executive business reviews and joint business planning with each client, and serve as the senior point of escalation for complex or sensitive client matters
• Develop and implement account strategies that identify expansion opportunities, optimize product penetration, and support long-term client retention across the indices portfolio
• Own commercial outcomes across the portfolio, leading complex negotiations, renewals, pricing strategy, and multi-year enterprise agreements in partnership with legal, finance, and product colleagues
• Engage early in each client's product development and launch pipeline, positioning S&P Dow Jones Indices as the partner of choice for new product initiatives
• Build and maintain C-suite relationships with key strategic accounts, serving as the primary executive sponsor and trusted advisor and deepening senior leadership connectivity between client organizations and the firm
• Lead, mentor, and develop a high-performing global strategic accounts team, setting clear goals and performance expectations and fostering a culture of accountability and client excellence
• Partner collaboratively with product, sales, marketing, legal, and operations colleagues across S&P DJI, and with enterprise client coverage partners across S&P Global, ensuring the strategic accounts program complements and amplifies the work of regional and functional teams
• Serve as the voice of the client within the organization, channeling client insight and market feedback into product, service, and strategic planning priorities
• Bring a structured, forward-looking view of industry trends into account strategy, positioning S&P Dow Jones Indices as the preferred long-term partner for institutional clients globally

Compensation/Benefits Information: (This section is only applicable to US candidates)

S&P Global states that the anticipated base salary range for this position is $176,306 to $331,045. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications.

In addition to base compensation, this role is eligible for an annual incentive plan.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor's degree required; MBA or advanced degree in Finance, Business, or a related field preferred
• 15+ years of progressive experience in strategic account management, client relationship management, or business development within financial services
• Proven track record of managing complex, large-scale client relationships and driving significant revenue growth in institutional markets
• Deep understanding of capital markets, investment management, and index-based products and services
• Demonstrated experience leading and developing high-performing teams in a global, matrixed organization
• Strong executive presence, with the ability to build credibility and trust at the C-suite level with sophisticated institutional clients and with senior internal stakeholders alike
• Proven ability to navigate a complex, matrixed organization and to lead through influence, partnership, and consensus rather than positional authority
• Exceptional communication and presentation skills, with the ability to articulate complex financial concepts to diverse stakeholder groups
• Strategic and analytical depth, with a demonstrated ability to translate data and client insight into long-term account strategies that deliver measurable business results, and genuine comfort with scorecards, metrics, and structured account planning
• Demonstrated experience leading complex commercial negotiations and structuring large, multi-year enterprise agreements with institutional clients
• Willingness and ability to travel regularly, domestically and internationally, in support of a global client portfolio

Additional Preferred Qualifications

• Previous experience with index providers, asset managers, or other financial data and analytics companies, with specific knowledge of passive investment strategies and ETF markets
• Track record of successfully managing global accounts across multiple regions, with experience navigating diverse regulatory environments and cultural business practices
• Experience designing and leading structured account planning processes, executive business reviews, and performance scorecards or dashboards
• Demonstrated success driving cross-functional collaboration and organizational change in large, complex financial services organizations, with a reputation as a trusted and unifying partner across teams

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

We require all external candidates who reach the final stage of our interview process to attend at least one in-person interview, which is ordinarily at your nearest S&P Global office. This must be completed before we can proceed to an offer.

What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to [email protected]. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here.