Empathy

HQ
New York
200 Total Employees
Year Founded: 2020
The leading support system blending tech with compassionate care for life's most challenging moments.
Empathy is a leading technology company transforming the way people plan for and navigate life’s toughest moments. By combining cutting-edge innovation with compassion, Empathy provides unparalleled support for bereavement, estate management, legacy planning, and more. Trusted by Fortune 500 companies and leading life insurers, Empathy serves over 40 million individuals across North America, setting a new standard for modern family care and workplace benefits. Empathy’s mission is to make care as practical as it is compassionate—partnering with employers, insurers, and financial institutions to deliver scalable support that eases emotional burdens, simplifies complex logistics, and empowers families to move forward with clarity and resilience.

Empathy Offices

OnSite Workspace

Employees work from physical offices.

Typical time on-site: None
HQNew York, New York, USA

Articles We're In

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Built In Staff Built In Staff
Published on April 10, 2025

Empathy Raises $47M to Help Families Cope With Loss

Its comprehensive bereavement support platform covers more than 5 million lives across the country.

Ellen Glover Ellen Glover
Updated on April 10, 2025

Empathy Launches to Help Families Handle the Death of a Loved One

Bolstered by a recent $13M seed round, Empathy aims to be a “digital companion” for bereaved families, streamlining the often complicated (and notoriously tech-averse) process of end-of-life planning.

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Perks + Benefits

Compensation + Total Rewards
Offers company equity
Provides home-office stipend for remote employees
Designated President's Club

Diversity, Equity + Inclusion
Hiring practices promote diversity

Employee Satisfaction + Recognition
Company or teams have recognition rituals for individual work
Provides resources to build team camaraderie
Provides modern technology across teams

Family + Childcare Benefits
Offers generous parental leave
Provides fertility benefits

Healthcare Benefits
Offers dental insurance
Offers health insurance
Offers vision insurance

Job Training + Talent Development
Hosts Lunch and Learns
Provides structured onboarding for new employees
Provides opportunities to take on expanding responsibilities

Technology We Use

DocuSign
DocuSign
CRM
HubSpot
HubSpot
CRM
Salesforce
Salesforce
CRM
SalesLoft
SalesLoft
CRM
Clay
Clay
CRM
Google Hangouts
Google Hangouts
COLLABORATION
Slack
Slack
COLLABORATION
Zoom
Zoom
COLLABORATION
Notion
Notion
PROJECT MANAGEMENT