Lead hardware product management, develop roadmaps, gather customer insights, and collaborate across teams to ensure product alignment with market needs.
Family Description
Product, Portfolio & Solution Management (PP) covers the provision of input to the complete set of all products / services related to design, production, maintenance, and termination information processes. Ensures the optimal allocation of resources between different products / services and areas of potential improvement to balance the products / services mix and maintain alignment between Nokia's products / services and the overall business strategy. Ensures a successful launch of the products / services in the market applying go-to-market strategy. Translates key market, business and customer needs into products / services and solutions.
Subfamily Description
Product Management (PRM) ensures the management of specific products / services as they progress along their lifecycle with both operational and strategic responsibility. Comprises positioning of the product / service in the respective markets, defined business models, segmentation, and pricing. Contains implementation of strategies set by portfolio management and ensures that products / services are developed or updated accordingly to the portfolio and in close linkage of R&D, technology, and markets (operators, end-users).
Responsibilities
About the Team
Product, Portfolio & Solution Management (PP) covers the provision of input to the complete set of all products / services related to design, production, maintenance, and termination information processes. Ensures the optimal allocation of resources between different products / services and areas of potential improvement to balance the products / services mix and maintain alignment between Nokia's products / services and the overall business strategy. Ensures a successful launch of the products / services in the market applying go-to-market strategy. Translates key market, business and customer needs into products / services and solutions.
Subfamily Description
Product Management (PRM) ensures the management of specific products / services as they progress along their lifecycle with both operational and strategic responsibility. Comprises positioning of the product / service in the respective markets, defined business models, segmentation, and pricing. Contains implementation of strategies set by portfolio management and ensures that products / services are developed or updated accordingly to the portfolio and in close linkage of R&D, technology, and markets (operators, end-users).
Responsibilities
Key Responsibilities:
- Lead and define the long-term hardware product roadmap in alignment with regional, engineering, and executive teams.
- Engage directly with customers to gather insights and translate needs into actionable product requirements.
- Collaborate across functions—including Product Management, Engineering, Product Marketing, and Procurement—to deliver high-impact product initiatives.
- Drive the development of Product Requirements Documents (PRDs), feature definitions, and customer-facing collateral.
- Monitor industry and technology trends to inform strategy and maintain competitive differentiation.
- Provide strategic input to Engineering to ensure product features align with customer needs and business goals.
- Develop and deliver high-quality, customer-facing presentations that articulate product value.
- Partner with Sales and Marketing Communications to support go-to-market activities and create compelling sales collateral.
- Lead and mentor a team of hardware product managers, ensuring alignment with business unit objectives.
Required Skills & Experience:
- Deep expertise in Routing and Switching technologies.
- Proven track record in product management, including roadmap development and competitive positioning.
- Strong communication, collaboration, and interpersonal skills.
- Experience managing cross-functional teams and working across organizational boundaries.
- Ability to translate complex technical concepts into clear, compelling value propositions.
- Exceptional decision-making and problem-solving abilities.
- Comfortable in a fast-paced, dynamic environment with competing priorities.
Qualifications:
- 10+ years of product management experience in Carrier Service Provider, Data Center, and/or Mission-Critical networking environments.
- Bachelor's degree in Engineering, Computer Science, Mathematics, or a related technical discipline.
- MBA is a strong plus.
- Experience managing and building high-performing teams.
- Strong background in creating PRDs, user stories, and sales/marketing assets.
Who You Are:
- Strategic thinker with the ability to execute on long-term goals.
- Strong leader with the ability to inspire and develop teams.
- Skilled communicator, capable of influencing across all levels of the organization.
- Passionate about technology and innovation, with a deep understanding of customer needs.
Advancing connectivity to secure a brighter world.
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Learn more about life at Nokia.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
Some of our benefits in US:
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
The above benefits exclude students.
Disclaimer for US/Canada
Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role.
All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.
Similar Jobs
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Serve as primary contact for customers via phone and digital channels, resolving complex policy, billing, and coverage issues end-to-end. Use AI-powered tools and guided workflows, validate AI-generated summaries, document interactions per regulatory/privacy requirements, escalate when needed, and contribute feedback and continuous improvement. Participate in required training and ongoing skill development.
Top Skills:
Ai-Powered ToolsAutomated SummarizationCopilotCrm PlatformsGuided Decision WorkflowsKnowledge Bases
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Provide end-to-end customer support across phone and digital channels for disability/intake inquiries, using AI-guided tools and CRM systems to resolve complex issues, document interactions, escalate when needed, and contribute to process improvements while following compliance and privacy requirements.
Top Skills:
Ai-Powered ToolsAutomated SummarizationCopilotCustomer Communication SystemsCustomer Relationship Management PlatformsGuided Decision WorkflowsKnowledge Bases
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
Serve as the primary contact for customers via phone and digital channels, resolving complex policy, coverage, billing, and service inquiries end-to-end. Use guided, AI-powered tools, validate call summaries, document interactions per privacy and regulatory standards, escalate issues as needed, and participate in training and continuous improvement.
Top Skills:
Ai-Powered ToolsCustomer Communication SystemsCustomer Relationship Management (Crm) PlatformsKnowledge Bases
What you need to know about the NYC Tech Scene
As the undisputed financial capital of the world, New York City is an epicenter of startup funding activity. The city has a thriving fintech scene and is a major player in verticals ranging from AI to biotech, cybersecurity and digital media. It also has universities like NYU, Columbia and Cornell Tech attracting students and researchers from across the globe, providing the ecosystem with a constant influx of world-class talent. And its East Coast location and three international airports make it a perfect spot for European companies establishing a foothold in the United States.
Key Facts About NYC Tech
- Number of Tech Workers: 549,200; 6% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Capgemini, Bloomberg, IBM, Spotify
- Key Industries: Artificial intelligence, Fintech
- Funding Landscape: $25.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Greycroft, Thrive Capital, Union Square Ventures, FirstMark Capital, Tiger Global Management, Tribeca Venture Partners, Insight Partners, Two Sigma Ventures
- Research Centers and Universities: Columbia University, New York University, Fordham University, CUNY, AI Now Institute, Flatiron Institute, C.N. Yang Institute for Theoretical Physics, NASA Space Radiation Laboratory
