Fora is the modern travel agency, empowering anyone with a passion for travel to build a thriving advisory business. We're modernizing the $100B+ travel agency industry by combining powerful technology, data, and community to enable thousands of entrepreneurs to build on our platform. Our business-in-a-box platform gives travel entrepreneurs everything they need to launch and scale, from cutting-edge tools and personalized training to a vibrant community and exclusive industry partnerships. At the heart of it all is our mission: to help the next generation of travel entrepreneurs turn their love for travel into a fulfilling career, whether full-time or part-time. We believe that everyone, from seasoned professionals to first-time advisors, can build something both profitable and personal.
Founded in 2021 by seasoned entrepreneurs, Fora has grown steadily since, expanding to a team of 200+ full-time employees based in downtown New York City. In 2025, we announced our $60 million Series B and C investment rounds, led by Thrive Capital and Insight Partners, with participation by previous investors including Forerunner and Heartcore Capital. We've also been recognized as a LinkedIn Top Startup 2024, Fast Company's Most Innovative Companies 2025 and 2023, and Built In 2025 Best Places to Work.
We're building the first truly unified platform for all travel needs—leveraging the best of human expertise and technology to transform how people plan and book travel.
Fora is seeking a Head of Partner Success to serve as the architect of our partner experience and the commercial engine behind our highest value relationships. This leader will bridge the gap between high level partner opportunity statements and measurable, multi channel growth outcomes. You will transform complex partner challenges into clear, revenue generating roadmaps that scale lifetime value and strengthen long term retention.
Reporting to the Director of Travel Partners, you will lead a cross functional pod spanning Integrated Marketing and Account Management. You will act as the strategic hub that connects marketing to growth, ensuring seamless handoffs and sustained commercial momentum. This role is designed to remove management bottlenecks, elevate strategic rigor, and build the systems required to scale a high performing partner program.
Your impact will be direct and measurable. By driving structured growth frameworks and operational excellence, you will enable stronger P&L performance while freeing senior leadership to focus on global portfolio strategy.
Key Responsibilities- Own the end-to-end growth strategy for Fora’s highest value partner segments, translating high level opportunity statements into clear, measurable roadmaps tied to retention, expansion, and GMV.
- Serve as the strategic hub for Partner Success, aligning Integrated Marketing and Account Management around shared commercial objectives and ensuring seamless collaboration from acquisition through long term relationship management.
- Lead, develop, and scale a high performing pod, directly managing senior marketing talent and building out the Account Management function with clear accountability for upsell and retention targets.
- Design and implement structured growth frameworks, playbooks, and campaign models that can be deployed across partner tiers to drive repeatable, scalable revenue impact.
- Establish rigorous operating rhythms, performance tracking, and reporting that clearly connect marketing investment and partner initiatives to P&L health and measurable revenue outcomes.
- Identify gaps and opportunities within existing top tier partnerships, proactively shifting the organization from reactive problem solving to forward looking, data driven growth planning.
- Partner closely with Commercial Strategy and cross-functional leaders across Product, Communications, Marketing, and Advisor Experience to ensure alignment between partner strategy, product capabilities, and the broader company roadmap.
- 5-7 years of experience in B2B sales and marketing or a combination of management consulting and relevant commercial leadership roles.
- 7-9 or more years of experience integrating marketing strategy with account management to drive revenue growth.
- Demonstrated ownership of revenue outcomes, including direct accountability for P&L performance or GMV growth.
- Proven experience building systems, operational processes, or teams from the ground up in a scalable and repeatable way.
- Direct management experience with senior individual contributors and a clear record of increasing scope and responsibility over time.
- Expert level analytical skills with the ability to synthesize complex market data into actionable commercial playbooks and joint business plans.
- Strong ecosystem familiarity and fluency in marketplace or partner driven business models.
- Ability to work in the United States and be based in or willing to relocate to New York City.
- Experience in travel, marketplace, or technology environments.
- Experience developing campaign in a box solutions, joint business plans, or other repeatable partner growth frameworks.
- Background working in high growth, cross functional organizations where influence and clarity are essential to execution.
Compensation for this role varies based on experience, with an indicative range of $130K–$170K + equity. Final compensation will depend on the level at which the candidate is hired, as we’re considering multiple levels for this role.
- Unlimited vacation
- Health Insurance (including an option completely covered by Fora HQ)
- Dental & Vision Insurance
- Wellhub Memberships
- 401k plan with company match
- Commuter Benefits
- Supplemental Life Insurance
- Stock Options
This role is based in our beautiful New York City office (Tribeca/Fidi) with lots of natural light and great views.
We’re forging our own path
Fora has always been about driving change within the industry. We’re not interested in maintaining the status quo.
We’re stronger together
Community is our cornerstone and collective power is our strength. We believe we can all go further when we operate together, using our combined leverage to unlock better opportunities and outcomes for our advisors, partners, and travelers.
We believe in technology
We believe technology is an answer to some of the most fundamental challenges the travel industry faces. We believe advancements in AI, bold investments in our platforms, and a world-class data infrastructure will transform the work of our advisors and our partners, while creating better travel experiences for travelers.
We’re here to serve
We operate in service of our community and believe that when they’re empowered to focus on what they do best, we all win. It’s why we relentlessly advocate for our advisors and prioritize their best interest every step of the way.
We mean business
Fora is equal parts fun, meaningful work and serious travel business. We’re unlocking opportunities for thousands of travel entrepreneurs, delivering a stream of high-quality guests at scale for our partners, and providing a superior travel experience for our travelers. It’s a better equation for the future of our industry.
WORK AUTHORIZATION
Authorization to work in the United States is required for full-time roles based in our New York City office. Fora is unable to sponsor or assist with U.S. work authorization. Roles based outside of the United States are not subject to this requirement.
EQUAL OPPORTUNITY
Fora is committed to an equitable hiring process and an inclusive work environment. BIPOC and traditionally underrepresented candidates are strongly encouraged to apply. We will not discriminate and will take action to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression or any other characteristic protected by law.
Fora New York, New York, USA Office
New York, NY, United States, 10013
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