Head of Strategy & Operations

About Mood

Mood is a category-defining omni-channel hemp brand offering a full product suite across DTC online and retail partners. We are scaling fast and doing it profitably. We win through a premium product experience that brings best-in-class shopping to one of the most highly regulated industries.

Our mission is simple: Enable access to premium hemp products of the highest quality, conveniently. We are still early in our journey, and the right leaders can make a lasting impact.

About the Role

The Head of Strategy Operations will lead Mood’s efforts to identify and solve our biggest barriers to growth quickly, collaboratively, and with measurable outcomes. This is a high-impact role that blends strategy and execution across all major functions of the business.

You will partner directly with the CEO and senior leadership team to drive alignment, operational excellence, and scalable systems for growth. From strategic planning and data-driven decision-making to launching new initiatives, this role sits at the center of Mood’s next chapter.

Key Responsibilities:

• Partner with leadership to define and operationalize strategic priorities across business functions
• Lead short- and long-term planning in partnership with Finance, establishing measurable goals and tracking progress
• Launch and scale new business initiatives, define their structure, and transition ownership to long-term teams
• Identify performance bottlenecks and implement scalable solutions to accelerate growth
• Use analysis and modeling in partnership with the Data and Analytics team to inform strategic decisions
• Collaborate closely with teams across Mood to align priorities and drive accountability

About You

You are a strategic operator who thrives in ambiguity and enjoys turning complex problems into scalable systems. You move easily between high-level thinking and hands-on execution. You are proactive, analytical, and comfortable building from the ground up.

We are looking for someone who:

• Has five to seven years of experience in management consulting, corporate strategy, or business operations, ideally a combination of both
• Has worked in high-growth, fast-paced environments such as e-commerce, CPG, or technology
• Is highly organized, self-directed, and comfortable managing multiple complex initiatives at once
• Communicates clearly and effectively across teams and levels
• Is both data-driven and creative, able to merge analytical insight with strong intuition
• Has high emotional intelligence and can influence outcomes through empathy and collaboration
• Brings a first-principles, problem-solving mindset and an authentic desire to build something lasting

Why Mood

At Mood, we are redefining what is possible in hemp. You will be joining a team that values autonomy, transparency, and curiosity, and you will have a direct hand in shaping the systems that define how we grow.

Legal Disclaimers

Equal Employment Opportunity (EEO):

Mood is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, gender identity or expression, sexual orientation, age, disability, national origin, genetic information, veteran status, or any other protected category under applicable law. All employment is based on qualifications, merit, and business needs.

Americans with Disabilities Act (ADA):

Mood is committed to working with and providing reasonable accommodations to applicants with physical or mental disabilities. If you need a reasonable accommodation for any part of the employment process, please contact HR at and let us know the nature of your request and your contact information.

New York City Pay Transparency:

The expected salary range for this position is $150,000 to $200,000 per year. Actual compensation may vary depending on experience, skills, and qualifications. This position is also eligible for benefits, including medical, dental, and vision insurance, 401(k) with company contribution, and paid time off.