Health & Benefits - Compliance Investigator (Remote)

Join Us!
Take the next step in your journey at Inspira Financial. Guided by our mission to enable better health and greater wealth, we help businesses and individuals thrive today, tomorrow, and into retirement by strengthening and simplifying the health and wealth journey.
Our values shape how we show up every day. We Lead with Heart by acting with compassion, empathy, and doing what's right; Cultivate Trust through integrity, transparency, and accountability; Aim Higher by never settling for what's expected and continually raising the standard; and Win Together by collaborating inclusively to achieve the best outcomes.
Join us on our journey as we work together to take on the complex and the everyday--turning collective effort into life-changing impact that enriches lives and helps build a better future. Learn more at inspirafinancial.com.
We believe in finding the best talent! While some roles are based at one of our office locations, remote roles can sit in any of the following states: AL, AZ, FL, GA, IA, IL, IN, MI, MN, MO, NC, NE, PA, SC, TN, TX, UT, VA and WV. Remote status and role locations are subject to change. Relocation is not provided.
Employees within a 90-minute radius of our Oak Brook, IL headquarters are required to adhere to the company in-office work guidelines of 4 days per month minimum from 10 am to 2 pm (1 of the 4 days must be a Monday or Friday). This requirement does not apply to support specialist positions.
Don't meet every single requirement? That's okay. At Inspira Financial, we know growth comes from people who are willing to learn, challenge themselves, and aim higher. We value individuals who lead with heart, cultivate trust, and collaborate to win together. If you're energized by meaningful work, continuous development, and being part of a team that turns collective effort into real impact, Inspira Financial could be the right next step in your journey. We look forward to receiving your application.
Inspira Financial provides health, wealth, retirement, and benefits solutions that strengthen and simplify the health and wealth journey. With more than 7 million clients, representing over $62 billion in assets, Inspira works with thousands of employers, plan sponsors, recordkeepers, TPAs, and other institutional partners -- helping the people they care about plan, save, and invest for a brighter future. Inspira relentlessly pursues better outcomes for all with our automatic rollover services, health savings accounts, emergency savings funds, custody services, and more. Learn more at inspirafinancial.com .
We have been recognized for our remarkable growth on lists such as Crain's Fast 50 and Inc. 5000, and for our outstanding workplace culture and benefits with Built In's 2025 Best Places to Work and Gallagher's 2022 Best-In-Class Employer awards.
Job Summary & Responsibilities
The Compliance Investigator will report to the Fraud Investigations Manager in the Compliance and Risk Management Department. This role is responsible for performing a variety of duties to assist Inspira Financial Trust in investigating, resolving, and preventing fraudulent activity. Specifically, the Compliance Investigator will investigate reports of potential fraudulent transactions and other suspicious activity, update and maintain investigation logs, prepare and report incident summaries to applicable stakeholders, and respond to various incident-related questions. The Compliance Investigator will also act as a strategic partner to various departments across the business and provide guidance regarding product design, gaps that may represent potential fraud risk, and recommendations for anti-fraud security tools and process workflows.

• Assist in the intake, triage, assignment, and tracking of potential incidents and suspicious activity reported to the Fraud Management Team.
• Perform a complete and accurate investigation of reported incidents including account history and transaction review, initiating mitigation and containment actions, providing reports to stakeholders, and offering recommendations for remediation.
• Collaborate with the Fraud Investigations Manager to conduct fraud risk analysis on a periodic basis.
• Identify gaps/areas that could be targeted by threat actors and assist the Fraud Investigations Manager in recommending actionable changes to implement industry best practices, fraud prevention tools, and secure process design.
• Document all investigative activities and prepare written reports of findings and recommendations.
• Maintains records, databases, logs, and other needed documentation related to fraudulent activity.
• Promote a culture of fraud awareness, prevention-first mentality, and personal accountability across all levels of the enterprise.
• Other duties as assigned.

Typical schedule is 8 a.m. CT to 5 p.m. CT / 9 a.m. ET to 6 p.m. ET.
Preferred Qualifications
Education & Experience:

• 3-5 years of experience in financial industry and/or fraud investigations and prevention
• Bachelor's Degree in Business, Finance, or related field

Skills & Abilities:

• Working knowledge of fraud-related laws, regulations, and industry standards (e.g., Reg E, GLBA, card network rules, internal policies)
• Ability to conduct structured fraud investigations using established procedures and investigative methodologies
• Experience reviewing transactions, account activity, and supporting documentation to identify suspicious or fraudulent behavior
• Skill in analyzing complex fact patterns and synthesizing findings into clear conclusions
• Ability to distinguish between fraud, errors, disputes, and policy violations
• Proficiency in identifying indicators of identity theft, account takeover, payment fraud, and related schemes
• Prior work experience in a fraud role within the financial services industry
• Proactive, analytical, and able to solve problems and propose resolutions
• Operate efficiently with a high degree of accuracy
• Proficiency with Microsoft products including Teams, Excel, Word (including mail merge) and Outlook
• Possess excellent verbal and written communication skills
• Proven ability to prioritize, multi-task and complete tasks within specified timelines
• Detail-oriented, organized and dependable
• Willingness and ability to quickly learn and understand processes and regulatory requirements of the firm's various lines of business
• Excellent analytical and critical thinking skills
• High ethical standards
• Team player, ability to work well with different personalities

Other Requirements:

• Infrequent travel - ability to provide personal transportation from time to time
• Occasionally lifts up to 25 pounds
• Prolonged periods of sitting at a desk and working on a computer

Compensation & Benefits
$76,000-$85,000 per year