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TMS LLC

Hiring: Salesforce Architect (Genesys Cloud CX) | 12+ Months Contract | Remote

Posted 9 Days Ago
Remote
Hiring Remotely in US
Expert/Leader
Remote
Hiring Remotely in US
Expert/Leader
Lead enterprise CRM transformation as a Salesforce Technical Architect, design scalable Service Cloud solutions, architect Genesys Cloud CX integrations, implement Open CTI, develop Apex/LWC/Visualforce components, produce HLD/LLD, and support DevOps and enterprise integrations.
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Job Description

Are you a Salesforce Technical Architect with strong expertise in Salesforce Service Cloud and Genesys Cloud CX integrations? We're looking for an experienced professional to lead enterprise CRM transformation initiatives, architect scalable Salesforce solutions, and build seamless contact center integrations.

📌 Role: Salesforce Architect (Genesys Cloud CX)
📍 Location: Menlo Park, CA (Remote)
🕒 Duration: 12 Months Contract
💼 Experience: 10+ Years
⭐ Preference: Ex-Genesys candidates are highly preferred

Must-Have Skills:

✔ Salesforce Architecture (3+ Years)
✔ Salesforce Platform (10+ Years)
✔ Salesforce Service Cloud
✔ Genesys Cloud CX / Genesys Engage Integration
✔ Apex, Lightning Web Components (LWC), Visualforce
✔ Open CTI Integration
✔ Enterprise CRM Architecture
✔ Omni-Channel & Contact Center Solutions
✔ HLD / LLD Documentation
✔ DevOps & Enterprise Integrations

Preferred Certifications:

  • Salesforce CTA / Application Architect / System Architect
  • Salesforce Platform Developer I & II
  • Salesforce Service Cloud Consultant
  • Salesforce Integration Architect
  • MuleSoft Certification
  • Genesys Cloud CX Certification

Additional Information

All your information will be kept confidential according to EEO guidelines.

HQ

TMS LLC Parsippany, New Jersey, USA Office

8 Campus Dr, Suite 105, Parsippany, NJ, United States, 07054

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