Head of US Talent Acquisition
Trustpilot is the world’s most powerful review platform, free and open to all. Our mission is to bring people and companies together to create ever-improving experiences for everyone. Trustpilot is looking for a world-class Head of US Talent Acquisition to join our thriving team on 5th Avenue in New York, NY. The Head of US Talent Acquisition is a pivotal role in driving scale within our high growth SaaS organization. Working closely with Senior Leaders and HR, this performance-based role will manage and drive excellence in all aspects of our hiring processes and drive acceleration and scale in the US market. This role will lead the front-lines of ensuring we have the people that we need to drive the growth this ours for the taking. In this role, you will support and manage two regional Recruiters in our US offices located in New York, NY and Denver, Colorado.
Key Responsibilities:
- Lead and manage Recruiting and our team of Recruiters for the US market
- Achieve hiring goals of as many as 150+ people annually
- Find and attract high quality candidates ideal for job openings, within required time-frames, and while reducing cost of acquisition
- Manage and optimize all key hiring metrics in order to drive operational efficiency
- Manage and coach the recruiting team on outbound sourcing strategies
- Manage Recruiting, branding, and employer vendors to negotiate contract terms
- Optimize and maximize the US referral program
- Become a trusted hiring partner by working closely with Department Heads and other internal stakeholders to plan, initiate and deliver on open roles for their teams
- Work closely with our Finance team to ensure all hires are within budget
- Drive excellence around the Recruiting process from first engagement to offer placement
- Identify trends in the hiring process and make recommendations that improve results
- Manage the Greenhouse Applicant Tracking System (ATS)
- Work within our Global HR team to align on Global HR initiatives
Qualifications:
- Undergraduate degree and at least five years of Recruiting experience
- At least two years of experience managing a Recruiting team
- Past experience successfully scaling a high growth organization
- Motivated to win with an operational excellence mindset
- Strong communication and process management skills
- Prior experience using Recruiting tools and Applicant Tracking Systems
We offer:
- Competitive Salary, Full Benefits, 401k, and Equity participation
- Ongoing Learning & Development opportunities for continued career growth
- Paid family leave
- An incredible culture
- Free lunch on Fridays, bagel Mondays, and a fully stocked kitchen
About Trustpilot
Trustpilot is the world’s most powerful review platform, free and open to all. Our mission is to bring people and companies together to create ever-improving experiences for everyone.
We believe that people want to shape and improve their world. So, we offer a free and open to all review platform, built on collaboration. For consumers, we’re a place to connect with and influence businesses. For companies, we’re a platform for progress; a way to improve and innovate by engaging and collaborating with consumers.
With 50 million consumer reviews of 232,000 businesses, Trustpilot produces a TrustScore for businesses based on recent reviews. Trustpilot’s community is live in 25 countries and more than 10,000 consumers sign up to Trustpilot every day. The platform also helps businesses generate insights through customer review data analytics. This can be used to continuously improve business operations, increase customer satisfaction and drive innovation. By enabling businesses to engage directly with customers, Trustpilot aims to set new global standards in consumer to business dialogue.
Trustpilot has customers in 65 countries and has developed strong positions in Denmark, Sweden, UK, France, Germany and the Netherlands, as well as the US. With offices in Copenhagen, London, New York, Denver, Berlin, Melbourne and Vilnius, Trustpilot’s 650+ employees represent 40+ different nationalities.
Interested in learning more about Trustpilot? Check out our website www.trustpilot.com or stop by The Muse.
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