Human Resources Assistant

ORGANIZATION DESCRIPTION

Founded in 1965, the Chinese-American Planning Council (CPC) is a social services organization advancing the social and economic well-being of immigrant and low-income New Yorkers through holistic services and community-led impact. CPC is the nation’s largest Asian American social services organization and serves as a trusted community anchor to over 80,000 community members who are served by CPC annually through 50+ high-quality programs and services across 35 sites in New York City. (For more information, please visit: https://www.cpc-nyc.org) 

JOB SUMMARY

The HR Assistant provides essential support to the organization’s HR operations and initiatives by assisting with various HR-related administrative tasks and functions, including, but not limited to, recruitment, onboarding, employee records management, and general HR administration. The HR Assistant works closely with HR team members and serves as a point of contact for staff inquiries to help ensure compliance and adherence to the organization policies and procedures.

ESSENTIAL RESPONSIBILITIES

• Recruitment Support & Onboarding
  • Provide onboarding support to ensure all new hire paperwork is completed through Paycom and all new hire onboarding documents, reference and background checks, are gathered prior to each new hire’s start date
  • Support the development of a robust onboarding process to enhance employee experience
  • Attend job fairs and recruitment events to promote CPC employment opportunities and support talent acquisition initiatives

• HR Administration
  • Help maintain accurate and up-to-date employee records in the HRMS (Human Resources Management System), ensuring compliance with data privacy regulations
  • Assist with the administration of mandatory training and performance management processes
  • Support the periodic internal HR auditing process to help ensure the accuracy, integrity and completeness of data in Paycom/HRMS and in digitized files

• Benefits Administration
  • Help ensure the benefit eligibility and accrual profiles are assigned correctly for all staff in Paycom through periodic checking
  • Answer general benefit questions from staff members, help troubleshoot, and escalate issues and requests to HR Manager and/or Director of HR

• Compliance and Policy Adherence
  • Enforce CPC’s internal policies consistently across the board
  • Assist with ensuring compliance with relevant employment laws and regulations
  • Support HR audits and investigations as needed, ensuring adherence to company policies and legal requirements

• Employee Relations
  • Serve as a point of contact for staff members regarding HR-related questions, concerns, and requests
  • Help maintain a positive work environment by promoting open communication and supporting employee engagement initiatives
  • Prepare and/or contribute contents for the monthly HR newsletters

• Other Duties
  • Support a variety of different HR projects and initiatives
  • Perform other tasks assigned by the supervisor and Director of HR

QUALIFICATIONS

Education and Experience:

• Bachelor’s degree; or high school diploma plus at least 2 years’ office experience
• 2+ years of work experience in the non-profit or service-related industry a plus, but not required
• Hands-on HR experience with a good understanding of employment related regulations a plus
• Working knowledge of or proficiency in utilizing Paycom and/or other HRMS a plus

Skills and Competencies:

• Demonstrated strong interest and desire to pursue a career in the field of HR management
• Ability to work independently with little supervision and work effectively in a team
• Impeccable attention to details, critical thinking skills, and organization skills
• Must be self-motivated, result-oriented, proactive and possess problem-solving skills
• Excellent customer service and people acumen, verbal and written communication skills
• Ability to multi-task, organize and prioritize work with competing deadlines
• Proficiency in utilizing applications such as Microsoft Word, Excel, PowerPoint, Outlook, Teams and other routine applications essential to this position
• Fluency in Chinese (Mandarin and/or Cantonese) or Spanish preferred

Additional Requirements:

• Must be willing to work weekends and/or evenings occasionally
• Must be willing to travel to other worksites and/or events occasionally for meetings or conferences, as needed

COMPENSATION & BENEFITS OVERVIEW

• $24.00 - $28.00 per hour; 35 hours per week
• CPC offers a competitive and comprehensive benefits package, including but not limited to generous paid time off (holidays, sick and vacation time, personal days), Medical, Dental, Vision, Basic Life Insurance Coverage, Commuter Benefits, Flexible Spending Accounts and a 403(b) Retirement Plan

HOW TO APPLY

Interested individuals should submit their resume, along with a cover letter addressed to Pik Kam So, when applying online via CPC’s website: https://www.cpc-nyc.org/jobs or selected online job boards. All documents should be submitted as one single file. Applicants may reach out to [email protected] with any questions or further inquiries.

CPC is an Equal Opportunity Employer. CPC values a diverse, equitable, and inclusive workplace and strongly encourages women, BIPOC, immigrants, LGBTQ+, individuals with disabilities, and veterans to apply.