Identity Product Engineer

Identity Product Engineer 

We’re looking for a highly skilled Product Engineer to join our team and lead the charge in delivering cutting-edge solutions that improve visibility into key security risks related to identities and SaaS application environments. As a key member of the GTM organization, you’ll serve as the critical link between customers, product management, engineering, product marketing, and sales, shaping how we solve our customers’ most pressing security challenges.

The ideal candidate is technical, customer-focused, and excels in cross-functional collaboration, with a knack for driving alignment and delivering results. This role holds a quota and will focus on driving product adoption and customer success.

What your day will look like:

• Collaborate with customers, product teams, and sales to influence the product roadmap and ensure alignment with customer needs and market trends.
• Partner with engineering to translate customer feedback into actionable development priorities and ensure the delivery of high-quality features.
• Act as the technical subject matter expert (SME) in pre-sales and post-sales discussions, addressing customer pain points with innovative solutions.
• Work with customers and the product team to identify feature requests and ensure expectations are met in a timely manner.  
• Triage escalation of tickets from the customer support team and engage the appropriate engineering resources to expedite a resolution for the customer.
• Manage the rollout and adoption of new features, including learning processes and tracking outcomes, to continuously improve customer satisfaction and drive revenue.
• Communicate project status, risks, and achievements to internal and external stakeholders.

Reach out if you are:

• A technical problem solver, skilled at navigating complexity and delivering results in fast-paced environments.
• A cross-functional leader, capable of building trust, influencing without direct authority, and driving alignment among diverse teams.
• Experienced in working in customer-facing roles, with a proven ability to translate technical solutions into business value.
• Familiar with quota-driven roles, with a track record of achieving measurable outcomes.

Qualifications:

• 5+ years of experience in a technical B2B SaaS role (such as Solutions Engineering, Product Management, or Technical Account Management) 
• Prior experience in a technical role (e.g., Development, DevOps, System Engineering, or Automation).
• Strong understanding of cybersecurity principles and SaaS application security
• Familiarity with identity and access management (IAM) or SSPM (SaaS Security Posture Management) 
• Proven success delivering software products/services to market and driving adoption at scale.
• Excellent communication and presentation skills, with the ability to convey complex concepts to technical and non-technical audiences alike.
• Demonstrated ability to work independently while thriving in collaborative environments.
• Experience working with or knowledge of AI-driven solutions

Why Join Us?

This is a unique opportunity to work on the frontlines of cybersecurity innovation, shaping the way companies understand and mitigate risks in identity and SaaS environments. If you’re passionate about technology, love working with customers, and want to have a direct impact on product success, we’d love to hear from you!

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