Implementation Manager II

Join our Team
Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H-1's, H-1B1's, E-3's, O-1's, and TN's. Ericsson also does not hire F-1's working on CPT or EAD for this position.
About this opportunity
This Implementation Manager II - Contractor Licensing & Compliance Program role is based in the United States and focuses on ensuring Ericsson meets contractor licensing and compliance requirements across multiple states and jurisdictions. You will act as a designated licensing and compliance lead, serving as a company qualifier where required and overseeing licensing risk for the business. You will partner closely with Construction & Engineering, Sourcing, Legal, EHS, Customer Units, Market Area Operations, and external suppliers to ensure construction and infrastructure work complies with laws, regulations, contracts, and Ericsson standards. This role builds long-term in-house expertise in contractor licensing and supports a pipeline of qualified professionals for future needs.
What you will do

• Lead and support Ericsson's contractor licensing and qualifier program across multiple U.S. states and jurisdictions
• Maintain visibility of licensing requirements, renewals, and overall compliance status
• Partner with sourcing teams to ensure contractors meet licensing and regulatory requirements before work is awarded
• Help develop and implement contractor licensing standards, processes, and governance
• Coordinate with internal stakeholders and external agencies on licensing, permitting, and compliance topics
• Support construction compliance reviews, audits, and corrective action programs
• Assist with regulatory reporting and documentation requirements
• Monitor changes in licensing regulations and communicate business impacts
• Develop reports and dashboards to provide executive visibility on compliance performance
• Support field teams in identifying risks related to workmanship, permitting, safety, and code compliance
• Serve as a liaison between operations, sourcing, legal, and construction delivery on licensing and qualifier obligations

The skills you bring

• Bachelor's degree in Engineering, Construction Management, Business, Project Management, or related field, or equivalent industry experience
• 5+ years of experience in construction, telecom infrastructure, utilities, engineering, field operations, supplier management, compliance, or project delivery
• Active General and/or Electrical Contractor (GC/EC) license, or clear progress toward licensure in at least one U.S. state
• Strong organizational and stakeholder management skills, with the ability to handle multiple priorities in a distributed environment
• Strong analytical and problem-solving skills and the ability to interpret regulatory and licensing requirements
• Excellent written and verbal communication skills
• Willingness to pursue additional licenses, certifications, and professional qualifications as needed
• Preferred: PE, EIT, PMP, or similar certification; experience in contractor licensing, permitting, construction compliance, or supplier governance; telecom, utility, infrastructure, industrial, or commercial construction experience; and/or 4+ years of electrical journeyman or equivalent field construction experience

What happens once you apply?
Click Here to find all you need to know about what our typical hiring process looks like.
Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.
If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [email protected].
DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.
Primary country and city: United States (US) || Plano (Country/ City)
Job details: Service Delivery Management
Compensation and Benefits at Ericsson
At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.
Your Pay
The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate's combination of job-related knowledge, qualifications, skills, education, training, and experience.
Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit's objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.
Your Health
Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.
Your Financial Security
We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson's full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson's Stock Purchase Plan.
Your Time
Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee's start date. Furthermore, Ericsson provides up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.
Additional Benefits
Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.