Inside Sales Specialist (remote)

If you're excited about this role but don’t meet every qualification, we still encourage you to apply! At Grange, we value growth and are committed to supporting continuous learning and skill development as you advance in your career with us.

Summary: This position is responsible for playing a vital role in supporting agencies and selectively pursuing profitable growth opportunities with them.  Your primary focus is to empower our agency partners to find solutions to their questions using streamlined processes and technology, helping to deliver exceptional service, driving engagement, and identifying sales opportunities.  Your efforts ensure efficient communication and collaboration with our agencies, facilitating the achievement of our enterprise goals.

What You’ll Be Doing:

• Regional Collaboration and Support:
  • Collaborate closely with the state Inside Territory Sales Manager and Territory Sales Manager to execute agency management processes, including engagement, training, compensation, and optimization. 
• Agency Partnership Development: 
  • Work with Inside Territory Sales Manager and Territory Sales Manager to build and maintain strong, tiered agency partnerships through regular virtual interactions, focusing on mutual accountability and growth. 
• Trusted Advisor Role: 
  • Serve as a dependable advisor to agency partners and an effective internal collaborator, facilitating engagement and solution-finding with our services. 
• Quality and Risk Management: 
  • Define target markets clearly and address profitability or quality concerns with agents and internal partners.
• Collaborative Internal Engagement: 
  • Partner with internal units like underwriting, product management, and claims to leverage opportunities, address challenges, share insights, and advocate for our agents/customers. 

• Utilization of Tools and Programs: 
  • Use both internal and external tools and programs consistently to support the Independent Agent channel, including CRM. 
• Administrative Assistance: 
  • Assist Sales Leadership with administrative tasks such as problem-solving, research, events, and coordination of agency transactions. 

What You’ll Bring To The Company:

Qualifications: Educational and Professional Background:

Bachelor’s degree preferred; 2-3 years of experience in Sales, Marketing, or Insurance preferred.

Sales and Growth Expertise: 

Proven track record in revenue growth and achieving sales targets, strong partnership building, decision-making, and problem-solving skills.

Communication and Interpersonal Abilities: 

Excellent communication skills, with proficiency in negotiation and presenting; high customer focus and strong interpersonal skills.

Organizational and Technical Proficiency: 

Ability to multitask, prioritize, and manage time effectively, proficient in Microsoft Office and familiar with virtual meeting technologies (Teams & Zoom). 

Licensing and Compliance: 

Ability to obtain any required state licensing.

Additional responsibilities may be assigned as necessary. 

About Us:

Grange Insurance Company, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider founded in 1935 and based in Columbus, Ohio. Through its network of independent agents, Grange offers auto, home and business insurance protection. Grange Insurance Company and its affiliates serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin and holds an A.M. Best rating of "A" (Excellent).

Grange understands that life requires flexibility. We promote geographical diversity, allowing hybrid and remote options and flexibility in work hours (role dependent). In addition to competitive traditional benefits, Grange has also created unique benefits based on employee feedback, including a cultural appreciation holiday, family formation benefits, compassionate care leave, and expanded categories of bereavement leave.   

Who We Are:

We are committed to an inclusive work environment that welcomes and values diversity, equity and inclusion. We hire great talent from various backgrounds, and our associates are our biggest strength. We seek individuals that represent the diversity of our communities, including those of all abilities. A diverse workforce's collective ideas, opinions and creativity are necessary to deliver the innovative solutions and service our agency partners and customers need. Our core values: Be One Team, Deliver Excellence, Communicate Openly, Do the Right Thing, and Solve Creatively for Tomorrow.

Our Associate Resource Groups help us create a more diverse and inclusive mindset and workplace. They also offer professional and personal growth opportunities. These voluntary groups are open to all associates and have formed to celebrate similarities of ethnicity/race, nationality, generation, gender identity, and sexual orientation and include Multicultural Professional Network, Pride Partnership & Allies, Women's Group, and Young Professionals.

Our Inclusive Culture Council, created in 2016, is focused on professional development, networking, business value and community outreach, all of which encourage and facilitate an environment that fosters learning, innovation, and growth. Together, we use our individual experiences to learn from one another and grow as professionals and as people.  

We are committed to maintaining a discrimination-free workplace in all aspects, terms and conditions of employment and welcome the unique contributions that you bring from education, opinions, culture, beliefs, race, color, religion, age, sex, national origin, handicap, disability, sexual orientation, gender identity or expression, ancestry, pregnancy, veteran status, and citizenship.